- MCI Careers (Dallas, TX)
- …and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate… more
- ValorVIP (Dallas, TX)
- …are responsible for the following tasks. KEY RESPONSIBILITIES Listen to and resolve customer issues Utilize systems and technology to complete account management ... punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution,...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- IDEA Public Schools (Dallas, TX)
- …maintain high standards of compliance and data integrity, provide exceptional customer service, and support families through the registration and re-registration ... engage with families through various platforms (calls, texts, emails, social media). Customer Service: Exceptional customer service skills to provide a positive… more
- Vistra (Irving, TX)
- …available and apply online. **Job Summary** This position is responsible for handling customer issues which require a higher level of research, accompanied by ... ambiguity to determine the best course of action *Responsible for resolving customer issues /complaints verbally and in written form *Performs account corrections… more
- Mass Markets (Dallas, TX)
- …and professional manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...surrounding confidential information and personal information + Appropriately escalate customer issues with the managerial team +… more
- Mass Markets (Dallas, TX)
- …and professional manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at...surrounding confidential information and personal information + Appropriately escalate customer issues with the managerial team +… more
- Mass Markets (Dallas, TX)
- …products and services + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at...requirements surrounding confidential information and personal information + Escalate customer issues to the appropriate staff and… more
- Mass Markets (Dallas, TX)
- …- including email and live chat + Listen to customers, understand their needs, and resolve customer issues + Escalate customer issues to the appropriate ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND...customers each week across the country to resolve support issues and ensure a best-in-class customer experience.… more
- Mass Markets (Dallas, TX)
- …responsible for the following tasks. KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management ... + The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Dallas, TX)
- …attendance and punctuality + The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution, problem solving and ... POSITION OVERVIEW ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with...will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.… more
- Mass Markets (Dallas, TX)
- …Comply with requirements surrounding confidential information and personal information + Escalate customer issues to the appropriate staff and managerial for ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...+ The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict… more
- Mass Markets (Dallas, TX)
- …Comply with requirements surrounding confidential information and personal information + Escalate customer issues to the appropriate staff and managerial for ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center...+ The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict… more
- Mass Markets (Dallas, TX)
- …Comply with requirements surrounding confidential information and personal information. + Escalate customer issues to the appropriate staff for resolution as ... in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific...The ability to evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict… more
- Vistra (Irving, TX)
- …employment opportunities that are currently available and apply online. **Job Summary** The Manager II , Customer Issues Management / Issues Analysis will ... routine and complex residential and small / medium (TOSA) customer issues and reducing the inflow of...of work processes and implementation of identified improvements *Establish agent benchmarks and update annually, as needed *Manage the… more
- M&T Bank (Dallas, TX)
- …+ Liaise with clients and other external parties providing excellent customer service, resolving issues , and responding to client requests/questions ... the Loan Agency team provides third party Administrative and Collateral Agent services for sophisticated institutional clients in the syndicated and private… more
- Mass Markets (Dallas, TX)
- …used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, ... skills, we need your help in managing call center customer service agents. While your team operate the phone...an ability to prioritize objectives with little-to-no assistance, find issues , and create and execute solutions that address those… more
- Deloitte (Dallas, TX)
- …in a QRM/Operate subject matter expert role mentoring Core Risk Managers; and ii ) developing artifacts, training and best practices for Core Risk Managers. Both ... subcontractors involved + identification and facilitation of resolution of Independence issues + commercial/financial issues and implications associated with… more
- Technical and Project Engineering LLC (TAPE) (Dallas, TX)
- … customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions, ... customers. The ideal candidates should possess excellent communication skills, have experience in customer service, and be able to work as a team in a fast… more
