- IBM (Washington, DC)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- Intrepid Solutions and Services (Adelphi, MD)
- …you also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery ... Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the Defense Cyber Solutions Branch Mission Support… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- EBSCO Information Services (Washington, DC)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the … more
- Capital One (Mclean, VA)
- …trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One will not ... Manager , Product Management - DevX Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Tyto Athene (Reston, VA)
- …for overall mission-critical DoD hybrid /wireless network solutions for our customer . Our success depends on a Program Manager joining our team to meet the ... operational and administrative needs of our Federal Government customer . The PM shall be responsible for the quality and efficiency of TO execution and management,… more
- PagerDuty (Washington, DC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Akina Pharmacy (Sterling, VA)
- Customer Service Manager Company Overview At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through ... embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional...are at the heart of everything we do-and the Customer Service Manager plays a key role… more
- Rubrik (Washington, DC)
- …The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales ... customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our customer 's… more
- Dodge Construction Network (Washington, DC)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- FranklinCovey (Washington, DC)
- …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... systems and tool optimization** , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. + **Develop… more
- Capital One (Mclean, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Amazon (Arlington, VA)
- …standards of customer satisfaction. As the Escalations & Incident Team Manager , you will partner in implementing incident response protocols, managing critical ... skills, and the ability to make critical decisions impacting customer endpoints. Success in this role requires...a fast-paced operations environment experience - Experience as a manager with a track record of success … more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** Position Profile: Provides exceptional service-related support to Service Delivery customers in hospitality, ... and Ricoh Workplace Services within a legal office setting. The Hospitality Customer Experience Manager supervises day-to-day operations of Managed Services… more
- Piedmont Airlines (Washington, DC)
- …is seeking a motivated, reliable leader to join our team as a Unit Manager , Customer Operations in our Ground Handling Department. The primary responsibility of ... supervisors and agents. The successful candidate will have proven success as a team leader with the ability to...and equipment. This position will report to the Department Manager , Customer Operations. **Essential Duties:** + Keep… more
- The Hertz Corporation (Washington, DC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- General Motors (Washington, DC)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to...will be a differentiator for this candidate + Proven success in journey mapping, process improvement, and customer… more
- Robert Half-Robert Half Corporate (Dulles, VA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION** VA DULLES **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** work in ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and… more