- Amazon (Arlington, VA)
- …in locations without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
- Amazon (Arlington, VA)
- …food safety programs - Execute rapid response protocols for food safety incidents to investigate, resolve, and document comprehensive corrective actions - Lead and ... project manage complex, large-scale food safety escalations across multiple sites, establishing clear action plans, tracking deliverables, and driving accountability… more
- Coinbase (Washington, DC)
- …voice. Collect and structure client feedback for internal teams such as Operations , Engineering, and Product. Help identify bugs, incidents , and opportunities ... alignment. Attendance is expected and fully supported. As an Institutional Account Manager , you'll be part of a dynamic, collaborative team of passionate… more
- Sumitomo Pharma (Washington, DC)
- …Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the US (Sumitomo Pharma America, Inc.), focused on addressing patient needs ... a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding of Good… more
- Gulfstream (Washington, DC)
- …with the responsibilities of a Sr Field Service Representative. + Provide the Operations Manager with timely and accurate reports regarding any significant ... and addressing all issues and discrepancies associated with new aircraft operations . + Technical liaison between Gulfstream and customer, maintaining clear… more
- SitusAMC (Washington, DC)
- …+ Implement anomaly detection and predictive analytics to proactively prevent incidents . + Develop and maintain documentation, best practices, and training materials ... + Within the context of the monitoring program, tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact… more