- Sunrise Senior Living (Alexandria, VA)
- …in support of the Director of Sales (DOS) and Executive Director (ED). The Lead Concierge is responsible for assisting the Area Billing Coordinator and Area ... + Manages all aspect of direct reports performance + Lead and creates agenda for monthly Concierge ...+ Lead and creates agenda for monthly Concierge meetings. **Core Competencies** + Ability to handle multiple… more
- Capital One (Washington, DC)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers… more
- The Gathering Spot (Washington, DC)
- Seen as the leader of the concierge team. Acts as a leader by maintaining professionalism at all times, supervises the day-to-day functions of the team ensuring that ... as the direct liaison between GM, Membership team and Concierge team. + Distributes and monitors the execution of...+ Provides new hire and ongoing training for the concierge team + Seeks out new tasks for the… more
- Capital One (Washington, DC)
- Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team, ... specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct...new product and pricing strategies for various lending products; lead product level modeling/analytics + Marketing: Lead … more
- Capital One (Washington, DC)
- …about the hospitality industry with strong existing knowledge of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an ... people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7...others through their career in the customer service and concierge space to the next level This role will… more
- UKG (Washington, DC)
- …predictive insights into customer health and future behaviors. The Director will lead a team focused on powering personalized, scalable engagement through the ... Digital Concierge and enabling cross-functional decision-making across Customer Success, Product,...teams to inform playbooks, roadmap priorities, and strategic interventions. Lead and Develop a High-Performing Team Manage and mentor… more
- Carnegie Mellon University (Arlington, VA)
- …a software development technical leader with expertise in C and C++ to lead one of our development teams in crafting high-performance software solutions. This role ... staff, and SEI leadership to assess and address customer needs effectively. + Lead software development projects from conception to deployment, focusing on C and C++… more
- Capital One (Washington, DC)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One provides digital concierge services to its members to help them fulfill… more
- Capital One (Washington, DC)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... servicing, customer experience, and personalization to work on our Velocity Black Concierge product. **Role Description** **In this role, you will:** + Lead… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …information about their stay, the hotel, and answer questions. + When the concierge is not available, book tours and assist with general information inquiries. + ... complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. + Turn in any keys to the proper department when your… more
- Coinbase (Washington, DC)
- …As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value ... customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... to enable business objectives and mitigate risk. **Role Description** + Lead client engagements with autonomy, driving pre-sales activities including scope… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... solutions engineering teams and executive leadership + Hire and lead a team of alliance managers through execution of...that embed partner services into SHI's core offerings. + Lead the development of joint value propositions, marketing campaigns,… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is seeking a dynamic and strategic Director of Partner Services & Alliances to lead and expand our ecosystem of service delivery partners. This role is responsible… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... transformation, and adapt strategies to changing market conditions. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... with SHI Account Executives, internal stakeholders and SHI partners to lead engagements from discovery through closure, ensuring seamless handoffs to delivery… more
- Marriott (Bethesda, MD)
- …**Preferred:** * 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific ... or other third-party data sources to generate leads. * Utilizes internal lead referral tools (eg, eProspecting Portal) to solicit new business opportunities and… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... with SHI Account Executives, internal stakeholders, and SHI partners to lead engagements from discovery through closure, ensuring seamless handoffs to delivery… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... a highly skilled and experienced Senior Data & AI Solutions Architect to lead the design of cutting-edge data solutions leveraging Microsoft Fabric. In this pivotal… more
- SHI (Washington, DC)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... external teaming partnerships related to capture pursuits + Act as the capture lead in coordination with key internal stakeholders (eg, partner teams, sales teams,… more