- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II ** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Lumen (Washington, DC)
- …as we digitally connect the world and shape the future. **The Role** The Lumen Service Delivery Public Sector team manages the install life cycle (LBGUPR GET ... via a secure portal and securely transferring them to Service Delivery OE systems for processing. The...Sector team provides project management (PM) and customer care manager (CCM) oversight of orders from the point of… more
- TEKsystems (Hanover, MD)
- Description The Engagement Manager II (EM II ) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, and it is ... regular check-ins and timely updates on engagement progress. The EM II ensures high-quality service delivery and high client satisfaction that aligns with… more
- Cayuse Holdings (Washington, DC)
- …Washington, DC, Orlando, FL or San Antonio, TX_** **The Work** The Operations Manager /Project Manager II shall be customer-focused, responsive, reliable, and ... consistent execution of day-to-day operations, including performance monitoring to meet service delivery expectations and key performance indicators (KPIs). +… more
- Family Dollar (Riverdale, MD)
- We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not ... may have + Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed...follow company policies and procedures + Help the Store Manager supervise, train, and develop Store Associates + Ensure… more
- Coinbase (Washington, DC)
- …required in a highly regulated, always-on financial environment. As an L5 Product Manager , you will own the roadmap for scalability, resilience, and efficiency of ... teams with reliable, secure, and compliant infrastructure services that accelerate product delivery . *What we look for in you (ie. job requirements): * Ability… more
- Lumen (Washington, DC)
- …such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery + Identifies, bids on, negotiates, and closes ... new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts. + Providing input to sales management about trends and changes taking… more
- Koniag Government Services (Washington, DC)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... LLC,** a Koniag Government Services company **,** is seeking an Administrative Assistant II with a Secret clearance to support **Kadiak** and our government customer… more
- TD Bank (Bowie, MD)
- …**Line of Business:** Personal & Commercial Banking **Job Description:** The Retail Banker II is a customer liaison that is integral to delivering TD's Brand promise ... to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple...team and organization + Actively seeks opportunities to improve delivery of work with high attention to quality standards… more
- RTX Corporation (Annapolis Junction, MD)
- …Collins Aerospace. **This role is primarily On-Site, with flexibility at hiring manager discretion.** Applied Signal Technology (AST), a national asset in the SIGINT ... domain, is seeking an Infrastructure Engineer II who strives for excellence and has a passion...creative ideas, and work closely with our nation's finest service members all while embracing integrity, innovation, and work-life… more
- Deloitte (Washington, DC)
- …teams, including development, infrastructure, and business teams, to ensure seamless service delivery and support. Qualifications Required: + Ability to ... + Coordinate with project teams, clients, and stakeholders to ensure timely delivery of project milestones. + Identify opportunities for process improvements and… more
- Fresenius Medical Center (Washington, DC)
- …under the supervision of a nurse. + Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education ... and other team-based programs. + Assists in monitoring processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities. +… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- NuAxis Innovations (Washington, DC)
- …prepares performance reports, and partners with WMATA leadership to enhance service delivery and user satisfaction. **Essential Functions** + Operational ... **Help Desk Manager ** Location **Washington, DC** \# of openings **1**...or technical support team. + Strong understanding of ITIL-based service delivery and performance management. + Proficient… more
- Link Solutions Inc (Adelphi, MD)
- …efforts. + Lead performance management and quality control functions to ensure optimal service delivery and mission support. + Implement and enforce SOPs, ITIL ... Manager will work closely with the Program Manager to lead and manage the delivery ...and quality assurance, and ensure compliance with program objectives, service level agreements (SLAs), and quality standards for the… more
- TekSynap (Washington, DC)
- …and education to CNIC users and IT staff on NMCI/NGEN processes and expected service delivery timelines. + Develop and deliver training materials and sessions to ... Group, representing organizational interests. + Extensive knowledge of NMCI/NGEN processes, service delivery timelines, and IT governance policies. + Background… more
- Planate Management Group LLC (Washington, DC)
- Planate Management Group (PMG) is a Service -Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a ... of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along...and monitor project tasks to ensure timely and cost-effective delivery + Build and maintain effective working relationships with… more
- TekSynap (Washington, DC)
- …a help desk environment. + Experience in training and mentoring staff to enhance service delivery . **ADDITIONAL REQUIREMENTS** + Must be able to obtain and ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...QUALIFICATIONS** + Active Secret security clearance + Active IAT II Certification + US Citizen + Minimum of ten… more
- Link Solutions Inc (Adelphi, MD)
- …will interface with the Program Manager to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware… more
- Immigration and Customs Enforcement (Washington, DC)
- Summary The Portfolio Management Office Program Analyst supports ICE Health Service Corps IT initiatives, ensuring adherence to project management best practices. ... development of policy, procedures and strategies governing the planning and delivery of information technology services throughout IHSC. Support development of a… more
