- Oracle (Washington, DC)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- SHRM (Alexandria, VA)
- …the lives of more than 362 million workers and their families globally. The Senior Analyst, Digital Analytics & Insights is a strategic analytics partner ... insights and recommendations** that influence product, marketing, and customer experience decisions. This role goes beyond reporting accuracy to actively… more
- NTT America, Inc. (Annapolis, MD)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- Amazon (Arlington, VA)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... Partners (ASP) Customer Success Center of Excellence org, you...program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...complex business challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own… more
- Genentech (Washington, DC)
- …team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital ... life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is based in South San… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our ... government customer in Washington, DC. This position requires the candidate...manage stakeholder relationships while operating with minimal supervision. The Senior Analyst will play a crucial role in driving… more
- Capital One (Washington, DC)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Amazon (Arlington, VA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you...we can't achieve. Basic Qualifications - 10+ years of senior customer facing role experience - 15+… more
- Humana (Washington, DC)
- …insights to support decision-making. As a critical link between associates, peers, and senior leadership, the Customer Success Manager fosters a culture ... caring community and help us put health first** The Customer Success Manager is a key leadership...insights and recommendations based on team performance and customer feedback **Empowering Associates and Building a Supportive Team… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required Company ... System Clients Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success...demonstrated customer ROI. + Serve as a senior customer advocate, ensuring voice-of- customer … more
- Amazon (Arlington, VA)
- …where you'll shape how products come to market, influence roadmap decisions with customer insights , and create the mechanisms that ensure our innovations deliver ... to make your mark. What You'll Do Own Product Success Through Customer Obsession * Serve as...owning technology products Preferred Qualifications - Experience in influencing senior leadership through data driven insights -… more
- Coinbase (Washington, DC)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- CoStar Realty Information, Inc. (Arlington, VA)
- … success , and ROI across regional activities. + Translate insights into actionable recommendations that shape regional marketing strategies. **Team Development ... Senior Director, Product Marketing, Matterport Job Description **CoStar...world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.… more
- Oracle (Washington, DC)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- CenterWell (Washington, DC)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …of our product portfolio. In this role, you will harness deep market insights , customer feedback, and competitive analysis to shape innovative product ... Title: Senior Product Manager Reporting to: Chief Product Officer...Stakeholder Engagement + Serve as the voice of the customer , gathering insights through interviews, surveys, and… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description AWS is seeking a Senior Marketing Manager, Executive Messaging to own the...to own the messaging strategy focused on the executive customer with emphasis on cloud computing, AI, and the… more
- Mastercard (Arlington, VA)
- …alignment with business objectives and client requirements. * Support project / customer success teams in problem-solving efforts and structuring project ... Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights , Security Solutions, and Open Banking. Focused on thinking big… more
- Oracle (Washington, DC)
- …frameworks (eg, HIPAA, HITRUST). + Partner with field engineering, implementation, and customer success teams to ensure frictionless deployment, integration, and ... customer requirements, regulatory constraints, and innovation opportunities to senior product and engineering leadership. 2. Advanced GenAI & LLM Innovation… more