- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- Commander, Navy Installations (Bethesda, MD)
- …Responsibilities Leads three or more associates in the daily operations of the Front Desk , reservations and guest services. May lead Front Desk Associates, ... basic principles, concepts, standards, regulations and administration related to customer service ,reservations and/or front desk operations. Must understand the… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: The Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations including all front ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This ... self-motivated individual to perform the duties of a Help Desk Lead to support a potential future...I/II/III (eg, Tier I (phone and e-mail), Tier II (on- site , floor), Tier III (advanced hardware and software break/fix)),… more
- Guest Services (Mount Rainier, MD)
- …services for guests in a friendly and efficient manner. This position reports to the Front Desk Manager and Front Desk Lead . Job Description: Wage: $17.77 - ... Clerk must have the ability to perform all desk attendant functions including provide excellent service ...co-workers in English. + Physical presence at the job site is essential to perform job duties . EQUIPMENT… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- The Gathering Spot (Washington, DC)
- …Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member ... and opportunities flourish. The Opportunity We're seeking an exceptionally warm, service -driven, and community-minded Community Experience Lead to be the… more
- System One (Washington, DC)
- …42.00 - 46.00 USD per hour **Primary Function** Serve as an AV technical lead and staff mentor in a team of technicians. Provide advanced audiovisual technical ... English and Spanish. This role is required to be on- site 5 days per week. **Duties & Responsibilities** Manage...and video recording systems and video streaming. Assist Support Desk operations by responding to client calls, monitoring conference… more
- General Dynamics Information Technology (Washington, DC)
- …+ Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve network outages **WHAT YOU'LL NEED TO SUCCEED:** ... make a personal impact as an **Infrastructure Engineering Task Lead ** supporting an HHS customer. GDIT is your place...Network engineering + Security engineering + New / upgraded site installation engineering + Data center design and enhancement… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- CACI International (Fort Belvoir, VA)
- …UIS, Team Sentinel and other analytical tools. + Work closely with the TROJAN Service Desk to resolve trouble tickets and establish user accounts and coordinate ... Testing Lead - TROJAN Job Category: Engineering and Technical...account creations, troubleshooting and fixes. + Assist with system site surveys as required. + Review and provide recommendations… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting...years in a leadership role. + Demonstrated experience managing service operations teams such as Help Desk ,… more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... Business (LOB) Manager** to join our mission-focused team and lead IT service delivery for a high-visibility...Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Alaka'ina Foundation Family of Companies (Silver Spring, MD)
- …web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager. + Assist in tracking advertising ... smooth operation of clinic flow. + Assist in maintaining and updating front desk calendar, MS Outlook calendars, and quarterly calendar board as necessary. + Front… more
- Marriott (Bethesda, MD)
- …or GED; 2 years experience in the sales and marketing, guest services, front desk , or related professional area. OR 2-year degree from an accredited university in ... required. Preferred: 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific… more
- NANA Regional Corporation (Washington, DC)
- …Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine Corps ... are seeking a highly qualified Program Manager (PM) to lead and manage the execution of a task order...Oversee daily operations supporting system administration, application development, and service desk support. + Ensure service… more
- Guest Services (Mount Rainier, MD)
- …mail, and train staff on cash handling and report completion. Provide excellent service to staff to enable them to promptly and accurately serve hotel guests. ... This position reports to the Front Desk Manager. Job Description: Wage: $21.63 - $21.63 Benefits:...assists cashiers on correct cash out procedures. + Assists supervisors/ lead clerks of proper procedure for filling out daily… more
- Extra Space Storage (Largo, MD)
- …apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager, ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more