- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...Federal Cloud Smart Strategy. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... $47,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate- service - desk - technician -%e2%80%93-tier-i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk ... complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service desk and… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...distribution (ACD) systems. + Must possess an Information Assurance Technician (IAT) Level II certification. + Experience with remote… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... an active DoD Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will serve as the face… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- SAIC (Hanover, MD)
- **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires ... Commands Business Group of SAIC is seeking a **Field Service Technician in Hanover, MD** to support...devices, and network interface devices. + In coordination with desk side support and service desk… more
- SAIC (Fort Meade, MD)
- **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Ft. Meade, MD. (This position ... devices, and network interface devices. + In coordination with desk side support and service desk...**Qualifications** **Required Qualifications** It is required that the Field Service Technician have the following qualifications: +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our...you advance your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise… more
- IHG (Alexandria, VA)
- …essential. + Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more
- IHG (Arlington, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...skills would be great, but not essential. Literate and tech -savvy - you'll need a good grasp of reading,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...+ Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control… more
- Pep Boys (Hyattsville, MD)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment...a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We… more
- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client...Services in Arlington, VA. TekSynap is a fast growing high- tech company that understands both the pace of technology… more
- Leidos (Bethesda, MD)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Carderock, MD...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more