- United States Senate Federal Credit Union (Alexandria, VA)
- …Major Duties & Responsibilities + Ensures timely response to member research requests pertaining to areas of responsibility. Provides member assistance in ... and statement problems. Maintains related records and summaries of research on these accounts on the Support Magic ticket...estate liens. + Processes all Gap and auto warranty claims from the membership. + Provides professional internal customer… more
- Point32Health (Washington, DC)
- …regulatory requirements + Manage the collection of documents and records (medical, claims , administrative) needed to fully research the appeal or complaint ... works collaboratively with the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation… more