- Wegmans (Gambrills, MD)
- …people ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's ... this is the role for you! What will I do? + Provide incredible service to customers and engage collaboratively with employees + Manage lottery machines, issue gift… more
- General Dynamics Information Technology (Washington, DC)
- …implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... staff to ensure high-quality service delivery. The manager will drive continuous improvement in help desk...Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Marriott (Washington, DC)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager ** to support a large, high-profile DOD contract in **Fort ... considered in lieu of a degree). + Demonstrated experience driving measurable improvementsin service desk operations, enhancing the customer experience, and… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: The Front Desk Manager must have the ability to assist in the supervision of front desk clerks and operations including all front ... in and out, reservations, and switchboard. Must have strong customer services skills and ensure excellent guest service... is provided. This position reports to the General Manager or the Assistant General Manager . Job… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of ... ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. If you have a...team. Responsibilities: * Manage the day-to-day operations of the service desk , ensuring efficient workflows and prompt… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...technical arena. + Proven experience in managing a help desk operation with a significant customer base… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... and guest transportation, while maximizing the guest experience through top quality customer service . + Coordinate activities and foster good relations with… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Cayuse Holdings (Washington, DC)
- …**_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service ... High school diploma or GED required. + Experience preferred Service Desk or Customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- Guest Services (Mount Rainier, MD)
- …Program; Housing & Meal Plan Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of the desk ... Compensation Amount: The Lead Front Desk Agent must have the ability to assist...in and out, reservations, and switchboard. Must have strong customer services skills and ensure excellent guest service… more
- Cayuse Holdings (Washington, DC)
- …**Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service ... in using ticketing and incident management systems. + Experience Service Desk or Customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, ... System Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the current print server and manage configuration changes as required… more
- Marriott (Washington, DC)
- …on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond ... and procedures; report accidents, injuries, and unsafe work conditions to manager ; ensure uniform and personal appearance are clean and professional; maintain… more
- The Joint Chiropractic (Alexandria, VA)
- …cohesively with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and ... you. At The Joint Chiropractic we provide world class service to every one of our patients, and we...+ Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn… more