- Actionet Inc (Washington, DC)
- A technology solutions provider in Washington, DC is seeking a Tier 2 - Senior Desk Side IT Specialist to support IT operations. The ideal candidate will ... associate degree and over 5 years of hands-on IT support experience, with at least 2 years...troubleshooting for hardware and software issues, managing Azure Virtual Desktop sessions, and overseeing endpoint management. This position offers… more
- Actionet Inc (Washington, DC)
- …Requirement: US Citizenship with eligibility for High Public Trust ActioNet is seeking a Tier 2 - Junior IT Specialist to provide dependable on-site and remote ... technical support for users in Washington, DC. The ideal candidate will have an associate degree, 1- 2 years of IT or help desk experience, and a strong customer… more
- Digital Management Llc (Mclean, VA)
- …LLC is seeking a Mac Tier 2 Engineer to join us. The Mac Tier II Engineer provides advanced technical support for Apple macOS systems within the DISA J6 ... of Mac devices into the DoD IT environment. Duties and Responsibilities Advanced Technical Support : Provide Tier II desk-side and remote support for macOS… more
- Actionet Inc (Washington, DC)
- …side personnel assigned to this contract Ensure Call Center personnel adhere to all Tier 2 SOPs Ensure satisfactory performance of contract task areas Train and ... ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in...to users in e‑mail, directories, computer operating systems, and desktop applications for all computer systems and applications Facilitate… more
- Slope (Washington, DC)
- …the Connected Warfare Division. The Connected Warfare division builds systems to support global command and control missions. We create joint, time sensitive, multi ... and understand real world operating conditions CORE REQUIREMENTS At least 2 + years architecting systems designed for scale, performance, and non-standard network… more
- Hirebridge (Bethesda, MD)
- …final escalation point for complex end‑user and Windows endpoint issues, providing Tier ‑3 technical support with advanced diagnostics, root cause analysis, and ... Location: Bethesda, MD Work Type : Hybrid Work (Minimum 2 days Onsite - Could extend to a higher...operations across the organization. The position serves as a Tier -3 escalation point, providing expert-level troubleshooting, root cause analysis,… more
- Witt/Kieffer (Arlington, VA)
- …(IT&S) team. The Associate Director is responsible for ensuring high-quality support services delivery and fostering a culture of responsiveness and excellence ... within the support team. This role bridges the gap between technical...as ITIL, HDI, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are preferred. Industry certifications such as… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- IT Concepts (Washington, DC)
- …we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support ... the Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... related experience **US Citizenship Required:** Yes **Job Description:** WINDOWS DESKTOP ENGINEER Advance how our customers operate while you...guidance and training to Tier 1 and Tier 2 support staff. +… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop ,… more
- GovCIO (Washington, DC)
- …this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator- 2 -%28desktop-and-system- support ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- TAD PGS, Inc. (Laurel, MD)
- …at least 5+ years of recent IT related work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be able to obtain Secret ... We have an outstanding Contract position for anIT Desktop / Field Services Technicianto join a leading...seeking an IT Field Services Technician to help us support the information technology needs of the nation's leading… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- IntelliDyne (Washington, DC)
- Deskside Support Manager- Tier 2 Status:...related field + Must possess an HDI certification (Ex. Support Center Manager or Desktop Support ... Exempt Location: Washington, DC (Hybrid 3 days onsite/ 2 remote) Salary Range: $110k to $130k Clearance: Secret Responsibilities: + Be the primary customer service… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- Applied Research Solutions (Washington, DC)
- …teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure ... support for cloud services, hosted applications, and Virtual Desktop Infrastructure (VDI) in a government environment. This role...with cloud providers for Tier 1 and Tier 2 support issues, escalating… more
