- Pearl Interactive Network (Columbus, OH)
- …and want more than just another job. Be the voice that makes a difference! The ** Contact Center Agent ** is responsible for answering inbound calls to support ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.**… more
- Cayuse Holdings (Columbus, OH)
- **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The Work** ... The Senior Service Desk Agent provides customer service solutions within service level agreements...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- GE Appliances, a Haier company (Columbus, OH)
- …are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems + Create, update and retrieve owner records for logging facts ... membership reimbursement *Career growth opportunities **Position** Inbound Customer Service Agent - Bodewell - Bilingual Spanish (Remote) **Location** USA, Memphis,… more
- ASM Global (Columbus, OH)
- …Join us to make legends happen! THE ROLE The Public Safety Agent participates in the day-to-day functions of securing, directing, and promoting security ... and public safety in the Greater Columbus Convention Center . The Campus includes 4 Parking Areas, 2 food...friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet - ie smiling,… more
- Cayuse Holdings (Columbus, OH)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It ... of the client. + Identify potential system problems and escalate to department contact for resolution. + Contributes to the accomplishments of team objectives; works… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- Pearl Interactive Network (Columbus, OH)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- Cupertino Electric (New Albany, OH)
- …of design, installation and commissioning of 20M+ square feet of data center space totaling over 4 GW of electrical systems-including infrastructure built to ... weekly field employee hours, processing of material to purchasing agent + Work with personnel to assist in data...important work that shapes people's lives. Our commercial, data center and energy projects may be complex, but our… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Under Armour, Inc. (Columbus, OH)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
- Black & Veatch (Columbus, OH)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- Verint Systems, Inc. (Columbus, OH)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... Strategy Sr. Director, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...experience in go-to-market strategy and execution + Experience with agent assistant and IVA solutions and as a practitioner… more
- Quality Technology Services, LLC (New Albany, OH)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- Lumen (Columbus, OH)
- …Managed Trusted Internet Protocol Service (MTIPS) in a Federal Security Operations Center (Federal SOC) 24x7x365 environment. The Federal SOC function is to provide ... tools, systems that have company-wide and possibly industry-wide impacts. + Frequent contact with senior leadership of customers and contractors for the purpose of… more
- Lumen (Columbus, OH)
- …role implementing Managed Security Services (MSS) in a Federal Security Operations Center (Federal SOC) 24x7x365 environment. The Federal SOC function is to provide ... tools, systems that have company-wide and possibly industry-wide impacts. + Frequent contact with senior leadership of customers and contractors for the purpose of… more
- Sharecare (Columbus, OH)
- …experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency ... chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction /… more