- Conduent (Guaynabo, PR)
- …a culture where individuality is noticed and valued every day. ** Remote Bilingual Healthcare Customer Service Representative** **Must be fluent in ... 180 days of employment. Successfully learn and navigate 30-40 systems. **About the Bilingual Healthcare Customer Service Representative role:** + Excellent… more
- Vontier (San Juan, PR)
- …(+$1 Bilingual )+ $300 Hiring Bonus + Commissions + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales ... through Thursdays, and from home on Mondays and Fridays. ( Remote working option expectation is to provide professional and...product availability. You will inform the field of daily customer service promotions along with providing them… more
- CAI (San Juan, PR)
- … service needed to solve requests. **Job Description** We are looking for a bilingual customer service -oriented ** Bilingual Service Desk Analyst** ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Spanish/English) Service Desk Analyst, you will...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- CAI (San Juan, PR)
- … service needed to solve requests. **Job Description** We are looking for a bilingual customer service -oriented ** Bilingual Service Desk Analyst** ... ID Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- Oriental Bank (San Juan, PR)
- …degree in business administration or related field required. + One (1) year of customer service , call center or sales experience required. + Minimum education ... that provides the required knowledge skills and abilities. + Excellent customer service , interpersonal, problem-solving and documentations skills required both… more
- Humana (San Juan, PR)
- …calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy ... Insurance License or the ability to obtain license + Bilingual in English and French with the ability to...connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal efforts… more
- Cardinal Health (San Juan, PR)
- …environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong communication/ customer service skills + Ability to be an independent ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma,… more
- Cardinal Health (San Juan, PR)
- …in Spanish required + 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly ... used in a call center or customer service environment, preferred + Clear knowledge...hours of Monday-Friday, 7:00 AM to 8:00 PM CST. ** REMOTE DETAILS:** You will work remotely, full-time. It will… more
- Cardinal Health (San Juan, PR)
- …+ 5 plus years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + High School diploma ... or equivalent preferred + Previous Hub or Patient Support Service experience highly preferred + In-depth understanding of health insurance benefits, relevant state… more
- Cardinal Health (San Juan, PR)
- …+ 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub ... or Patient Support Service experience preferred + High School diploma or equivalent...our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. ** REMOTE DETAILS:** You will work remotely, full-time. It will… more
- CenterWell (San Juan, PR)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... Technician Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Oriental Bank (San Juan, PR)
- …employees, organizes, and directs activities, and provides a high level of quality customer service . Position works on-site based in Bayamon, PR MAJOR DUTIES ... The Advisor, Remote Network (Supervisor) is responsible for the efficient...+ Responsible for the delivery of proactive and dynamic customer service to the Virtual Branch at… more
- Oriental Bank (San Juan, PR)
- …of the size of the request. Comply with and exceed engagement and service level performance targets. + Customer Awareness: Ensure high-value customers are ... pivotal in increasing revenues and expanding our portfolio by building goodwill and customer loyalty. You will make our high-end customers feel pampered and eager to… more
- Oriental Bank (San Juan, PR)
- …the responsibility of coaching and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network (Call Center Supervisor), you will ... proper process execution, ensuring service level compliance and excellent customer service . Aligned, and consequently, embracing our Digital First strategy,… more
- Cardinal Health (San Juan, PR)
- …Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and ... Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to… more
- Oriental Bank (San Juan, PR)
- …in Business Administration or related field required. + Two (2) years of customer service / call center environment experience required. + Minimum education ... + Just-in-time feedback to associates calls received, outbound, identity validation, service protocol, resolution of customer incidents/problems, among others. +… more
- Cardinal Health (San Juan, PR)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A,...preferred + Strong ability to problem solve, preferred + Bilingual is preferred **_What is expected of you and… more
- Cardinal Health (San Juan, PR)
- …**Qualifications** + High School diploma or equivalent, required + 3-6 years customer service experience, preferred + Experience conducting and documenting ... helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service… more
- Cardinal Health (San Juan, PR)
- …Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and ... Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse… more
- PenFed Credit Union (Guaynabo, PR)
- …School Diploma or GED is required. + Minimum of one (1) year of superior customer service experience is required. + Teller experience is preferred. + Valid ... purpose of this job is to assist with members service needs in form of selling of products, completing...use of PenFed Online (PFOL), mobile banking and other remote channels of banking. Assist members and explains all… more