- Crate & Barrel (Northbrook, IL)
- …A day in the life as a Director , CRM Programs and Operations + Define and champion the overall customer strategy, lifecycle strategies, and CRM ... The Director , CRM Programs is...and a deep understanding of the customer relationship model + Proven experience with budget management… more
- Lundbeck (Deerfield, IL)
- …**ESSENTIAL FUNCTIONS:** + Close collaboration with the Associate Director Commercial Operations and the Sample Management vendor to ensure the field remains ... operating procedures (SOPS), laws and regulations that govern sample programs . + Strong customer focus when working...quarterly sample program reports to the Associate Director Commercial Operations . + Investigate and/or provide… more
- Wolters Kluwer (Riverwoods, IL)
- …+ General Sales Support as needed + Perform other duties as assigned by sales operations management CRM : + Administer and implement sales automation policies ... and optimizing key operational strategies and objectives as determined by the Director of Sales Operations and the VP Partnerships stakeholders respectively.… more
- College of American Pathologists (Northfield, IL)
- …resources to develop proposals and specifications for technology initiatives and systems. Customer Relationship Management + Provide ongoing, high-value ... and management of the Enterprise Architecture, Business Integration and Relationship Management , and Governance departments within the Information Services… more
- Molina Healthcare (Kenosha, WI)
- …measurable improvements in self-service, first contact resolution (FCR), and customer satisfaction. ** Operations , Engineering & Service Excellence** + ... or Contact Center technology leadership. + 5+ years in a senior management or director -level role overseeing **large-scale, cloud-based UCaaS/CCaaS environments… more
- Vantage Specialty Chemicals (Deerfield, IL)
- **Position Summary** We are seeking a highly capable and hands-on Director of Business Systems & ERP to lead and actively drive the delivery, architecture, and ... with technical depth, especially in Microsoft Dynamics 365 Finance & Operations , and thrives in a fast-paced, manufacturing-focused environment. **Essential Duties… more
- ThermoFisher Scientific (Mount Prospect, IL)
- …with measurable results and improved CAS scores + Always ensure highest professional relationship with our customer base to achieve customer loyalty. ... to drive business growth through workflow selling that leads to increased customer value creation, market share gain and profitable portfolio mix + Perhaps… more
- CVS Health (Buffalo Grove, IL)
- …opportunities for engagement and implementing communication strategies around organizational changes. ** Customer Relationship Management ** + You will consult ... senior leaders on service-related information and continually improve related processes ** Operations Management ** + Develop and implement strategic plans to… more
- Wolters Kluwer (Riverwoods, IL)
- …organizational data, and improve model accuracy. In this role, you will report to the Director , Product Management and work a hybrid schedule (2 days in office, ... company resources appropriately. + Perform other duties as requested by the Director - Product Management . **Job Qualifications** Education: Bachelor's Degree or… more
- Astellas Pharma (Northbrook, IL)
- …major strategic initiatives and partner-supported projects. **Organizational Context:** The Senior Manager (Partner) reports to the Director , Strategic Field ... **Senior Manager (Partner), Strategic Field Force Deployment and Sales...developing and implementing long-term planning processes, targeting tools and customer insights, sales impact KPIs and metrics to optimize… more
- Northrop Grumman (Rolling Meadows, IL)
- …Unit** **(BU)** team as either a **Principal** or **Senior Principal Project Management Business Operations Analyst** on-site in **Rolling Meadows, IL** . ... the business pipeline, Non-Contract Technical Activity (NCTA) and Capital management . They will also provide strategic analysis of Business...Minimum of 1 year experience with Salesforce or other CRM systems to enter track and retrieve customer… more