- Unknown (New York, NY)
- …will be responsible for the strategy, execution, and continuous improvement of the customer onboarding , support, and retention processes, ensuring that every ... role involves working closely with cross-functional teams to enhance the customer journey, accelerate time-to-value, and design scalable onboarding frameworks… more
- Unknown (New York, NY)
- …Head of Delivery and Support to ensure an exceptional client experience from onboarding to day-to-day production use. This role is pivotal in combining hands-on ... of teams and processes to guarantee reliable, predictable, and high-quality customer outcomes. The successful candidate will be responsible for building and… more
- Unknown (New York, NY)
- …brand reputation brand protection ad performance marketing & advertising customer response artificial intelligence ad optimization brand perception social media ... will be responsible for all aspects of the sales process, from hiring and onboarding new team members to coaching and performance management. They will also be… more
- Unknown (New York, NY)
- …core operational processes, with a direct impact on revenue recognition, customer satisfaction, and compliance. This strategic and operationally strong leader will ... be responsible for the end-to-end eligibility function, ensuring accurate onboarding and billing, and will provide strategic oversight of outsourced claims… more
- Unknown (New York, NY)
- …targeted strategies, and guiding health systems through the contracting and onboarding process. The RVP must possess excellent communication, sales, and ... collaborate cross-functionally and build relationships at all levels of a customer organization. While not mandatory, experience in managed care, payer contracting,… more
- Justworks (New York, NY)
- Customer Onboarding Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... If this sounds like you, you'll fit right in. Who You Are As a Customer Onboarding Manager , you are the trusted point of contact for valued new customers… more
- Zoom (New York, NY)
- …seeking a dynamic Onboarding Manager to deliver world-class onboarding experiences that accelerate customer time-to-value. This role ensures successful ... keep complex deployments on track and within timeline + 3+ years in customer onboarding , implementation, or customer success roles + Experience with SaaS… more
- Zoom (New York, NY)
- …a dynamic Onboarding Manager to deliver world-class onboarding experiences thataccelerate customer time-to-value. This role ensures successful ... keep complex deployments on track and within timeline + 3+ years in customer onboarding , implementation, or customer success roles + Experience with SaaS… more
- Citizens (New York, NY)
- …Senior Product Manager to join our dynamic team to lead Omni-Channel Customer Onboarding and reimagine what it means to guide customers through account ... improving the onboarding experience, aligning with the bank's goals and customer needs. Challenge the status quo in driving innovation and find sustainable value… more
- Capital One (New York, NY)
- Product Design Lead, Manager level - Card Onboarding We're currently seeking a Product Designer to join our Experience Design team. We're passionate about ... to hear from you. About The Team The Card Onboarding team cultivates lasting customer relationships through...be regularly worked. Chicago, IL: $149,800 - $171,000 for Manager , Design McLean, VA: $164,800 - $188,100 for … more
- Capital One (New York, NY)
- Manager , Product Manager - Retail Bank Funding, Onboarding & Engagement Experiences Product Management at Capital One is a booming, vibrant craft that ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and our industry. **About the Team** As a Product Manager focusing on our funding, onboarding &… more
- MUFG (New York, NY)
- …with Senior Product Managers to ensure the delivery of a modern, seamless onboarding experience via the MUFG Exchange platform, as well as oversee self-service ... functionalities. **Major Responsibilities:** + Manage high visibility onboarding strategy and initiatives with multiple stakeholders to drive alignment and an… more
- Amazon (New York, NY)
- Sr. Product Manager , Onboarding & Safety @ Twitch New York City **About Us** Twitch is the world's biggest live streaming service, with global communities built ... process. **About the Role** We're seeking a Senior Product Manager to lead our onboarding and safety...social media, or live streaming platforms + Experience with customer experience (CX) and creator tools (CT) teams **Perks**… more
- TD Bank (New York, NY)
- …products, services and programs including features, benefits and characteristics that meet customer needs. The Product Group Manager also manages a particular ... of Business:** Product Management **Job Description:** The Product Group Manager manages and provides strategic guidance to a team...role acts as a source for innovation led through customer insights and creating a better customer … more
- Justworks (New York, NY)
- Program Manager , Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... At Justworks, we believe that every stage of the customer journey - onboarding , success, retention, and...successful, and empowered from day one. We're hiring a Customer Success & Retention Program Manager to… more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with...footwear brands at scale on Amazon. You'll work across onboarding , ongoing brand support, and program process development from… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... growth we are looking for a proactive and motivated Customer Success Manager to join our growing...You'll support a portfolio of enterprise accounts, ensuring strong onboarding , engagement, and ongoing success. In this role, you'll… more
- Robert Half Technology (New York, NY)
- Description We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this ... with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: * Facilitate onboarding sessions to help… more
- RELX INC (New York, NY)
- …science and healthcare to partner for a better world. About the role: The Customer Lifecycle & Retention Marketing Manager will drive engagement and retention ... research companion. The role will be responsible for shaping and executing our customer journey marketing touchpoints, from onboarding through renewal to deliver… more
