- JPMorgan Chase (New York, NY)
- …how they shop and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head ... of Client Success and lead a team ...of Client Success and lead a team focused on maximizing revenue...a strong understanding of key vertical market trends and customer opportunities + Represent Chase Media Solutions at events… more
- Ivalua (New York, NY)
- …at www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our ... over 20 team members globally, the Americas Customer Success team needs to... Lead or contribute to special projects and customer success initiatives that drive operational excellence.… more
- Wolters Kluwer (New York, NY)
- …for a Director of Customer Success to lead a global customer success team supporting our SaaS solutions in the health research and healthcare ... customer success processes for enhanced customer experience that lead to customer...mentor, and grow employee capabilities for a high performing Customer Success team with clear… more
- Cisco (New York, NY)
- …responsibilities include: + Lead , coach, and develop a geographically distributed team of high-performing Customer Success Architects and drive ... for a highly experienced and technically astute Manager of Customer Success to lead our... team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching… more
- JPMorgan Chase (Jersey City, NJ)
- …Platforms** team , you will lead efforts to enhance the impact of the Customer Success team . You will oversee customer success initiatives, ... strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. As a ** Customer Success Director** within… more
- Justworks (New York, NY)
- Program Manager, Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function...+ Coordinate intake and prioritization of requests for the Success team + Partner with Marketing and… more
- Amazon (New York, NY)
- …to the day-to-day management of the customers successful migration to AWS. About the team The Amazon Connect Customer Success Specialist (CSS) will create ... growing services, leveraging native generative AI capabilities to improve customer and employee experiences. You will lead ...community, Professional Services, AWS account teams, and Connect service team members to drive customer success… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship ... their respective teams, working with the Global CS leadership team to set a vision and strategy to ensure...using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you will play ... in-office position in New York City._** **You will:** + Customer Success : + Build and maintain strong,...enhance product offerings. + Technology Partner Expertise: + Effectively lead training for our reseller clients to educate their… more
- ServiceNow, Inc. (New York, NY)
- …to the customer . This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and ... everyone. This role will have responsibility for leading the team that makes every customer in the...& SI Major Area + Drives the alignment of customer success , expert services and transformational resources… more
- CoreSite (Secaucus, NJ)
- …(ie The selected candidate will report to CoreSite's data center campus for onsite work, customer meetings, and team collaboration 4 days per week.) + Travel is ... and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team , and ownership… more
- Robert Half The Creative Group (Pearl River, NY)
- Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will ... lead strategic initiatives that drive client success ...marketing strategies. * Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews,… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- Amazon (New York, NY)
- Description As a Customer Success Manager, you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with program-building, giving you the chance to… more
- Wolters Kluwer (White Plains, NY)
- The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team . CSA is ... as their primary point of contact within the BL Team , while also overseeing and directing the fulfillment of...our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately… more
- Zoom (New York, NY)
- … success metrics for retention initiatives + Collaborating with product, sales, customer success , and marketing teams to align retention strategies + ... to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing and… more
- Google (New York, NY)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Senior Analytical Lead , Large Customer Sales _corporate_fare_ Google...data to quantify opportunities, anticipate risks, develop solutions to customer marketing challenges, and measure success . +… more
- Gilead Sciences, Inc. (Parsippany, NJ)
- …and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific ... for this role.** **What You Bring** + Passion for creating meaningful, customer -centric digital strategies + Journey design mindset that has experience stitching… more