- EOS (Newark, NJ)
- …optimal performance, risk mitigation, and continuous improvement across data center operations . KEY RESPONSIBILITIES: Service Operations & Delivery: Own the ... 5+ years of experience managing technical field or data center operations teams Deep understanding of infrastructure hardware (servers, switches, storage, network… more
- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how ... for accelerating agile delivery by adopting a platform-oriented Infrastructure and Operations (I&O) operating model while driving automation with Infrastructure as… more
- Shake Shack (New York, NY)
- …in a senior/executive role. + Proven experience leading cloud infrastructure strategy and operations at scale. + Strong knowledge of ITSM frameworks (ITIL) and ... Good. We're seeking a strategic and hands-on VP of Infrastructure and Operations - Technology Services responsible for the vision and delivery of technology… more
- Guardian Life (New York, NY)
- …platform. Apply your ITIL expertise to maintain accurate CMDB data for IT operations and strategic decisions. **You Are:** + An experienced ITSM professional ... managing CMDBs, driving data quality, and supporting seamless IT operations . **You Will:** + Define and implement the CMDB...and related modules. + Demonstrated history of success in ITSM roles. + Detailed knowledge of ITIL principles and… more
- NBC Universal (Englewood Cliffs, NJ)
- …focus on CMDB and Asset data quality & governance for NBCU Operations and Technology (O&T). O&T supports enterprise Technology, Broadcast and Production systems ... asset data is reliable, secure, and easily accessible to support business operations , recovery & impact, and critical decision-making Working closely with various… more
- MUFG (Jersey City, NJ)
- …play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven mindset to… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA)...for handling IT issues, status, and resolutions using the ITSM ticketing system to track status and resolutions. +… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- City of New York (New York, NY)
- …Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible ... for managing Production Control operations , System Administrator for multiple systems. As part of...management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... of the German Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA) at Newark Liberty… more
- Deloitte (New York, NY)
- …defining and executing their Cyber Tech Risk programs-shaping strategy, optimizing operations , and leading the selection, deployment, and ongoing management of ... risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform. + Design and implement enterprise… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- CUNY (New York, NY)
- …solution that integrates student administration, financial management, and human resources operations across CUNY's 25 colleges. Lastly, CIS provides strategic and ... Monitor).. + Knowledge of ITIL best practices and experience operating within ITSM frameworks. + Demonstrated ability to manage high-performing technical teams and… more
- EPAM Systems (New York, NY)
- …Servant Leader and employee advocate with a strong ServiceNow track record in ITSM /ITOM + Strategic thinker with a comprehensive vision of the ServiceNow platform ... enterprise stakeholders + Vast technical acumen spanning data center operations , service design, service delivery and continuous improvement, enterprise monitoring,… more
- Deloitte (New York, NY)
- EOaaS Workday Sr Manager Position summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional aspects ... to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage… more
- SMBC (New York, NY)
- …with business goals while proactively reducing risk and enabling secure business operations . This role reports to the Director of Solutions Security Architecture and ... and with a team to accomplish multiple tasks and projects. + Understanding the ITSM process and using tools like Service Now to help manage projects, resources,… more
- MongoDB (New York, NY)
- …to manage multiple real-time issues + Familiarity with Zendesk and other ITSM /ticketing systems + Willingness to travel to domestic and international offices as ... and Workplace teams to coordinate local meeting logistics and ensure smooth operations + Provide backup support for general IT troubleshooting and walk-up assistance… more
