- Canon USA & Affiliates (Reston, VA)
- …to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where ... concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and...and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site… more
- Truist (Great Falls, VA)
- …process, which includes, but is not limited to, the delivery of excellent client service behaviors, support of the Truist segmentation models, full use ... (Integrated Relationship Management [IRM] partners) who are designated to support client service and development efforts (eg banking, mortgage, planning,… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- The Service Desk (Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- …and support calendar sharing, shared mailboxes, and resource mailboxes. + Provide Tier II /Tier III support for M365-related incidents and service requests. + ... position is on-site, supporting day-to-day operations and contributing to service improvements. + Monitoring, maintaining, and supporting Microsoft 365 services.… more