- Datavant (Indianapolis, IN)
- …educational and life experiences to realize our bold vision for healthcare. The Outreach Agent is responsible for making outbound phone calls to assigned ... medical providers to obtain required medical charts on behalf of our clients while following approved company and HIPAA guidelines. **You will:** + Contact assigned medical providers by phone + Use call scripts to encourage medical providers to send in charts… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing ... signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …providing timely, reliable, and courteous service. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow ... in compliance with processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee through workflow + Adaptable to ever… more
- Deloitte (Indianapolis, IN)
- …to renewable energy and sustainability, as well as implement client outreach strategies. Responsibilities will include: + Support renewable energy client engagements ... for the CPA + If not CPA eligible: + Licensed attorney + Enrolled Agent + Certifications: + Chartered Financial Advisor (CFA) + Certified Financial Planner (CFP)… more
- Kyndryl (Indianapolis, IN)
- …Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach ). + Design omnichannel ... orchestration strategies (voice, chat, SMS, app) and workflow-driven architectures. + Deliver measurable outcomes such as improved first-call resolution, reduced handle time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual… more