- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Patterson Companies, Inc. (Rochester, NY)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Serves as a customer service representative and technical resource in ... Customer Support Department. Provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally.… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …position supports the Utilization Management (UM) workflows by providing administrative support and customer service . This position acts as a resource for both ... + Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) + Assists...Services Reps. + Collaborates with other key departments (Claims, Customer Service , related care management units) to… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...in a professional, self-directed manner to ensure and promote customer satisfaction and retention. Key Functions and Expected Performances… more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1 year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- Robert Half Accountemps (Rochester, NY)
- Description We are looking for a detail-oriented and customer -focused Recovery Representative I (Tier II ) to join our team in Rochester, New York. In this ... This position offers an opportunity to enhance your skills in collections, customer service , and financial processes while contributing to the success of our… more
- Robert Half Accountemps (Rochester, NY)
- …a key role in resolving bank-related discrepancies, ensuring compliance, and delivering excellent customer service to both internal and external clients. This is ... Description We are looking for a skilled Recovery Representative I (Tier II ) to join...minimize financial risk to the company. * Provide exceptional customer service to internal and external clients… more
- Canon USA & Affiliates (Rochester, NY)
- …via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide ... plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer … more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** Provide excellent customer service to patients, employees, and guests of the ... vendors as needed to source products. Responsibilities GENERAL PURPOSE: Provide excellent customer service to patients, employees, and guests of the Ambulatory… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible ... in a clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates a warm and welcoming atmosphere.… more
- University of Rochester (Rochester, NY)
- …appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + ... specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …Performs duties and achieves and maintains proficiency in the provision of excellent customer service , accuracy of data, and efficiency of work. + Coordinates ... work, including orientation to department and hospital, registration process, and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …and organizational goals. Qualifications: + High School Diploma + 1 year of customer service experience The University of Rochester is committed to fostering, ... cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
- Rochester Optical (Rochester, NY)
- …international reach. SEE OUR NEW WEBSITE AT WWW.ROCHESTEROPTICAL.COM Position Summary: The Customer Service Representative will be responsible for providing ... with combat-ready ballistic eyewear for soldiers. After World War II , the tactical eyewear company expanded its services to...Company's services or products. + Answer calls from other Customer Service Representatives to assist them with… more