- Oak Orchard Health (Brockport, NY)
- Patient Service Representative - Brockport NY - Entry Level Customer Service Brockport, NY ... Sick time, Personal Days, Floating Holidays, and Company paid holidays! The Patient Service Representative provides customer service to all customers,… more
- Rochester Regional Health (Rochester, NY)
- SUMMARY: As a Patient Service Representative , you are the warm and friendly point of contact for visitors, providers and staff within the department and keep ... /family may have to the best of your ability; round on the patient care unit and provide customer service to each patient when asked for assistance + Unit… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …and insurance/financial options in Spanish and English. In this role, the representative will guide the patient through the pre-appointment process and ... Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job Type Full-time… more
- Bump Boxes (Rochester, NY)
- …Care + Medical Office + Healthcare background + CPAP and Oxygen experience Customer Service Representative Duties: + Welcome patients in person and over the ... established Rochester, NY Durable Medical Equipment company offers quality service , quality equipment and great follow up care to...phone, as well as maintain patient charts, process patient orders, create delivery… more
- Molina Healthcare (Rochester, NY)
- …pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and ... measuring performance metrics regarding patient outcomes, medications safety and medication use policies). **KNOWLEDGE/SKILLS/ABILITIES** + Handles and records… more
- University of Rochester (Rochester, NY)
- …and schedule appointments while ensuring accurate data entry. + **Deliver Exceptional Service :** Address patient questions and concerns, providing guidance and ... equity considerations._ **Responsibilities:** Join Our Team as an Outpatient Access Representative (OAR) Are you passionate about delivering exceptional customer … more
- Stryker (Rochester, NY)
- …and making a meaningful impact. **Job Overview** The Associate Sales Representative (ASR) is a foundational role supporting the sustainability solutions portfolio. ... This role focuses on driving growth, retention, and engagement within the Patient Care franchise. The ASR collaborates with regional sales teams, strategic sales… more
- University of Rochester (Rochester, NY)
- … Patient Interaction: Greet and register patients, schedule appointments, and accurately enter patient data. + Customer Service : Be the first point of contact ... equity considerations._ **Responsibilities:** Are you passionate about providing top-notch customer service in a healthcare setting? Do you thrive in a fast-paced,… more
- University of Rochester (Rochester, NY)
- …start vehicles and do tire inflates. Excellent interpersonal, communication & customer service skills expected. Act as a representative in disseminating ... the applicable collective bargaining agreement._ **Responsibilities:** Act as a representative in disseminating information concerning Parking & Transportation at… more
- University of Rochester (Rochester, NY)
- …pre-determination of benefits, and medical and dental insurance verification. Ensures patient satisfaction with information processing and reception service . ... equity considerations._ **Responsibilities:** GENERAL SUMMARY Performs functions associated with patient information processing for dental visits. Completes the tasks… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Pre-Access Representative Department: PPM Location: 25 Cottage St., Potsdam, NY Hours Per Week: 40 hours Schedule: Monday to Friday, day shift SUMMARY: ... The Pre-Access Representative is responsible for scheduling, pre-registration, and verifying insurance eligibility and authorizations for upcoming procedures. They… more
- University of Rochester (Rochester, NY)
- …collective bargaining agreement._ **Responsibilities:** To act as a University representative in disseminating information concerning parking and traffic to the ... related to parking, traffic and circulation. Responsibilities Act as a representative in disseminating information concerning Parking & Transportation at the… more
- University of Rochester (Brockport, NY)
- …record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy ... equity considerations._ **Responsibilities:** GENERAL PURPOSE: Performs functions associated with patient information processing for ambulatory care visits. Completes the… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services ... assesses, submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential information… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services ... submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient /customer friendly manner. Facilitate work flow in the department by supporting ... **ESSENTIAL FUNCTIONS** + Greets patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient /customer friendly manner. Facilitate work flow in the department by supporting ... Reception and registration: Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and… more
- University of Rochester (Rochester, NY)
- …for patients, visitors and staffs. Functions as the main resource for patient and visitor information and assistance. General duties include assisting patients and ... visitors, patient information, wayfinding, transporting outpatients and visitors throughout the...line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations… more
- University of Rochester (Rochester, NY)
- …telephone triaging and management, and information/data support. **ESSENTIAL FUNCTIONS** ** Patient Scheduling and Coordination of Care 40%** Receives incoming ... patient telephone calls for surgeon(s) and nurse practitioner(s), managing...**KNOWLEDGE, SKILLS AND ABILITIES** + Excellent interpersonal skills, customer service skills and organizational skills preferred. + Strong attention… more
- Molina Healthcare (Rochester, NY)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... + Interact with appropriate primary care providers to ensure patient registry is current and accurate. + Support pharmacists...: + 1-3 years of call center or customer service experience + Excellent customer service skills… more