- iCIMS (Charleston, WV)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... and related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives...or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) +… more
- Wolters Kluwer (Charleston, WV)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice… more
- Oracle (Charleston, WV)
- …Executives, Solution Consultants, Solution Architects, Delivery teams, and Sales Leadership. The Customer Success Advisor leverages their consulting and ... days each week** + **Travel is approximately 25%** **Role Overview** The Customer Success (CS) Presales team supports the Direct Sales Organization in maximizing… more
- Cardinal Health (Charleston, WV)
- …product portfolio to drive financial results, increase market share and exceed customer expectations. **_Job Summary_** The Advisor , Category Management has full ... Management contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy.… more
- JPMorgan Chase (Charleston, WV)
- **Job Profile:** Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home ... impact on our business. As a Senior Home Lending Advisor in Chase Home Lending, you will join a...+ Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media… more
- Cengage Group (Charleston, WV)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ The Student Advisor role is a customer service-focused position ... creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well...technical agility will ensure every student receives an exceptional customer experience. **What you'll do here:** **Student Support &… more
- Sedgwick (Charleston, WV)
- …Fortune Best Workplaces in Financial Services & Insurance IT Project Management Advisor **PRIMARY PURPOSE OF THE ROLE** : Manages software development projects ... collaborative environment, who are driven to deliver great work, are customer -oriented and are naturally empathetic. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** +… more
- The Hertz Corporation (Charleston, WV)
- …repair background + Ability to multitask + Negotiation + Computer literate + Customer service + Experience with labor guides Ability to work REMOTE - Required ... work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because… more
- PagerDuty (Charleston, WV)
- …and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Confluent (Charleston, WV)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... advisor and advocate to work with our customers. The...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Oracle (Charleston, WV)
- …customers, and partners to streamline communication and resolution. + ** Customer Success Advocacy:** Act as a trusted advisor , ensuring clients realize the ... full value of their investments while contributing to Customer Success Methodology. + ** Customer Journey Analysis:** Analyze the customer journey to… more
- Capital One (Charleston, WV)
- …information. + Customer Engagement: Act as a trusted technical and security advisor , engaging customer security teams and IT leaders to align on their ... trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to… more
- Capital One (Charleston, WV)
- Strategic Customer Development Manager, Northern CA - Business Cards...products in the industry. A key part to its success over the course of the next 3-5 years ... & Payments (Remote-Eligible) **Strategic Customer Development Manager, Northern CA - Business Cards &...small business or commercial card needs. As their trusted advisor , you will help optimize the rebates and benefits… more
- Lumen (Charleston, WV)
- … Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief ... the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive… more
- Oracle (Charleston, WV)
- …on Oracle Integration Cloud and Oracle VBCS. As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated ... to driving customer success through innovation and expertise. Our...VBCS Implementation Architect, you will serve as a trusted advisor to the customers, providing expert mentorship on Oracle… more
- Oracle (Charleston, WV)
- …NetSuite platform experience is strongly preferred. Experience may include work in implementation, customer success management, or as an end user. **What You'll ... ownership of initiatives that drive operational excellence and enhance overall customer success . **Responsibilities** **Preferred Qualifications & Skills:** +… more
- Lumen (Charleston, WV)
- …Architect for the NeoCloud segment, you'll work in partnership with our Sales & Customer Success Teams to identify and develop opportunities / solutions to drive ... complex requirements into tailored solutions. Acting as a trusted advisor , you'll showcase best practices and demonstrate how our...acumen for the audience. + Collaborate with Sales and Customer Success to help build and shape… more
- Oracle (Charleston, WV)
- …on time and on budget. The tech lead is expected to perform as an advisor to the customer , provide guidance and direction, and maintain a productive ... the right balance between delivery rigor and discipline and creating an exceptional customer experience. They spend the majority of their time with the client, at… more
- Oracle (Charleston, WV)
- …on time and on budget. The tech lead is expected to perform as an advisor to the customer , provide guidance and direction, and maintain a productive ... between delivery rigor and discipline and creating an exceptional customer experience. They spend most of their time with...the client, at their location, serving as trusted technical advisor . The role: The Oracle ERP Cloud PaaS4SaaS Technical… more
- Zoom (Charleston, WV)
- …+ Partnering closely with the customer account team ( Account Executive and Customer Success Manager) to drive and strengthen the customer relationship + ... and process workflow + Developing a trusted technical advisor relationship with customers and providing recommendations based on...suite to address their business needs. + Partnering with Customer Success Manager to notify customers about… more
