- Merck (Richmond, VA)
- …advance the prevention and treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that ... elevates operational efficiency and drives customer success. Reporting to the Executive Director ...cross-functional improvements, project execution, and IT-enabled enhancements to our customer support systems and processes. If you… more
- Capital One (Richmond, VA)
- Director , Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- UKG (Richmond, VA)
- …the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... operationalizing a modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director will lead a team… more
- Capital One (Richmond, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- Prime Therapeutics (Richmond, VA)
- …execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams responsible for ... fuels our passion and drives every decision we make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description**… more
- UKG (Richmond, VA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. **About the… more
- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix,...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Capital One (Richmond, VA)
- Director , Product Management, Developer Experience - Deployment Experiences & Release Decisioning ** Director , Product Management (PXDP60)** Capital One is a ... One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities...data scientists to senior leaders. **As part of the Director , Product Management - Deployment Experiences & Release Decisioning… more
- Capital One (Richmond, VA)
- Director , Product Management, DevX - API Platforms ** Director , Product Management (PXDP60)** Capital One is a high-tech company, a scientific laboratory, and a ... form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning...to get the job done **As part of the Director , Product Management - API Platforms role, you will:**… more
- Wolters Kluwer (Richmond, VA)
- …ESG, Tax, Insurance & Banking. The **North American** team is seeking a ** Director of Solution Consulting, North America** to lead a high-performing team of solution ... RFP responses, and proof-of-concepts. + Ensure alignment of solution messaging with customer pain points and industry trends. + ** Customer Engagement** +… more
- Aspen Dental (Richmond, VA)
- …are very pleased to offer a new opportunity to join our dedicated team as **Division Director of Implant Support (DDIS) for Aspen Dental** . This role will cover ... (TAG) is one of the largest and most trusted retail healthcare business support organizations in the US and has supported over 20,000 healthcare professionals and… more
- Capital One (Richmond, VA)
- Director , Product Management, DevX - Network Observability ** Director , Product Management (PXDP60)** Product Management at Capital One is a booming, vibrant ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Kyndryl (Richmond, VA)
- …communities. **The Role** Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into… more
- PagerDuty (Richmond, VA)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Capital One (Richmond, VA)
- Director , Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to ... on the cutting edge of risk management and provide support for new and emerging technologies as well as...and timelines + Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across… more
- Capital One (Richmond, VA)
- Director , Product Management - Secure Service Edge Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding ... value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments… more
- Kyndryl (Richmond, VA)
- …In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted ... solutions that cater to the unique needs of each customer . Collaboration is key, and as an Account Management...a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into… more
- Capital One (Richmond, VA)
- …our platforms are easily consumable by our customers, we are hiring for a Director to lead the Customer Enablement function within Connectivity Security. The ... Director , Software Engineering (Connectivity Security) As a Capital... of Software Engineering, you'll work on everything from customer -facing web and mobile applications using cutting-edge open source… more
- Capital One (Richmond, VA)
- Director , Technical Program Management (AI/ML Products) Are you interested in leading programs that deliver on critical business goals and build large scale products ... where you come in. **About the Team:** As a Director of Technical Program Management (TPM) on Capital One's...the art AI capabilities to be integrated with both customer -facing and internal applications. The platforms are the foundational… more
- Capital One (Richmond, VA)
- Director , Product Management | Virtual Cards Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ... creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...making an impact? **This role is for a Product Director on the Virtual Card team.** **Virtual cards allow… more