- Pearl Interactive Network (Oklahoma City, OK)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- Allied Universal (Norman, OK)
- … Center , security/alarm monitoring center or other closely related call center environment + Military experience + College degree in management, ... discounts, perks, and more. Allied Universal(R) is hiring a Global Security Operations Center (GSOC) Supervisor . The Global Security Operations Center (GSOC)… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Oklahoma City, OK)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- TTEC (Oklahoma City, OK)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Fresenius Medical Center (Oklahoma City, OK)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- Fresenius Medical Center (Oklahoma City, OK)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. +… more
- Cardinal Health (Oklahoma City, OK)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Pearl Interactive Network (Oklahoma City, OK)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Naven Health (Oklahoma City, OK)
- …we are a company aligned to the values of the nurses at our center - to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion ... of care. Works under very close direct supervision of the designated supervisor . **Job Description:** **Job Responsibilities** (listed in order of importance… more
- CSL Plasma (Norman, OK)
- **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor ... process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the… more
- Cardinal Health (Oklahoma City, OK)
- …Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high… more
- Pearl Interactive Network (Oklahoma City, OK)
- …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... + Assess the needs of the caller to ensure first- call resolution of all presented needs. + Demonstrate outstanding...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- Grifols Shared Services North America, Inc (Oklahoma City, OK)
- …and works 100% remote. For this position, we have the onboarding & trainings center in North Carolina where we provide the necessary knowledge about our equipment ... (Reagent utilization Factor) * MTTR * Repeat/Return Calls * Call closure rates - as defined in individual goals...perform other duties as assigned by the Manager or Supervisor . Document translation & verification. Root cause analysis. Identify… more
- Cayuse Holdings (Oklahoma City, OK)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment ... + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and written. + High… more
- Veterans Affairs, Veterans Health Administration (Oklahoma City, OK)
- …medical appointments. The HCHV Liaison serves as a Point of Contact for the National Call Center for Homeless Veterans and follows up with area veterans by ... submitting participant information as outlined by NEPEC (Northeast Program Evaluation Center ), HOMES (Homeless Operations and Management Evaluation Systems) and any… more
- Cardinal Health (Oklahoma City, OK)
- …Bilingual in Spanish and English + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Oklahoma City, OK)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …High School degree required; Bachelor's degree preferred + 1-5 years' experience in call center or telemarketing environment. + Bilingual in Spanish. **Skills ... process quickly and efficiently through closing stages. + Work with Sales Supervisor to structure new business solutions benefiting the prospective client and… more
- Two95 International Inc. (Oklahoma City, OK)
- …of: Layer 2/3 Protocols LAN/WAN - TCP/IP, MPLS, BGP, VPN SOLiD DAS equipment Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE) Cisco CUBE, Call ... for extended time at keyboard/terminal Maintain effective working relationships with supervisor and coworkers Work flexible hours, including weekends and evenings… more