- TEKsystems (Harrisburg, PA)
- Description EZ Pass - Call Center Customer Service Representative Job Description Start Date: June 2025 Schedule: Monday through Friday (Day shift) ... calls. What we're looking for: - At least 1 year of customer service experience ( call center experience is a plus) - Proficiency with computers and data… more
- TEKsystems (Harrisburg, PA)
- …Position offers Monday-Friday with primary shift of 9:30 am to 6:00 pm Top Skills Details Customer service , Call center , Microsoft office, data entry, ... Entry and Computer Literacy 2. Positive demeanor 3. Customer Service experience - Call Center preferred, but not necessary 4. Strong attendance record… more
- Highmark Health (Harrisburg, PA)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Humana (Harrisburg, PA)
- …**Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous healthcare ... complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles… more
- Cardinal Health (Harrisburg, PA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Elizabethtown, PA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- UPMC (Harrisburg, PA)
- …six months of experience in a service environment including call center , customer service center , or product distribution/fulfillment center ... sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees… more
- M&T Bank (Carlisle, PA)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Harrisburg, PA)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Sharecare (Harrisburg, PA)
- …experience in managing call center operations or a similar customer service /support environment. + Strong leadership and team management skills + ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- Prime Therapeutics (Harrisburg, PA)
- …of education and/or relevant work experience + 2 years of work experience in a call center , customer service , operations, retail pharmacy, pharmacy ... to problem solve complex issues in a timely manner + Excellent customer service and collaboration skills + Enhanced organizational skills with the ability to… more
- Prime Therapeutics (Harrisburg, PA)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Harrisburg, PA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Humana (Harrisburg, PA)
- …**1+ years of grievances and appeals experience** + Previous inbound call center or related customer service experience + Previous experience processing ... or your first 120 days.** **Required Qualifications** + **2+ years of customer service experience** + **Must have experience in the healthcare industry or… more
- Penn State Health (Hershey, PA)
- …quality scheduling experience for the patients of Penn State Health. Deploys excellent customer service engagement skills by phone. Schedules accurately for all ... Healthcare Administration or a related field preferred. + Prior Call Center , Healthcare IT, or Healthcare operational...+ Prior Ambulatory practice site experience preferred. + Strong customer service background preferred. **WHY PENN STATE… more
- WellSpan Health (Lebanon, PA)
- …Required **Work Experience:** + Less than 1 year 3-6 months customer service Required + Previous call center experience Preferred **Knowledge, Skills, ... manages a high volume of fast paced incoming phone calls. Provides exceptional service and to all internal and external customers by identifying and addressing the… more
- Penn State Health (Hershey, PA)
- …College of Medicine, and across all Penn State Health locations. Deploys excellent customer service engagement skills by phone and electronic mail. Responsible ... partners, and team members according to established behavioral standards. Excellent customer service , interpersonal communication, problem solving and computer… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- CenterWell (Harrisburg, PA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... **The Maximize Your Benefits Pharmacy Technician** works from home in a ** call center capacity.** Prescription Savings Specialists educate members on how… more
- WellSpan Health (Lebanon, PA)
- …+ High School Diploma or GED Required **Work Experience:** + Customer service , medical office and/or call center support experience. Preferred **Courses ... training at 540 S. George St, York, PA 17401 Call Center Assessment will be required at...centralized phone queue and occasional outgoing calls with exceptional customer service skills in a timely manner… more