- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Deloitte (Harrisburg, PA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Harrisburg, PA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Harrisburg, PA)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Middletown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (York, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$30.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Harrisburg, PA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Harrisburg, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (New Cumberland, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Middletown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Elizabethtown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Brady Corporation (Manheim, PA)
- …your primary focus will be on optimizing Order Automation, Quality Assurance , and Returns, while driving improvements to customer -facing processes. Your ... accelerate order processing and reduce manual effort. + Partner with internal teams ( Customer Service , IT, Logistics, Sales) to build a cohesive and responsive… more
- Owens & Minor (Camp Hill, PA)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested. + Performs timely ... coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a Personally Owned Vehicle (POV) in accordance with… more
- City Wide Facility Solutions (Camp Hill, PA)
- …priorities and collaborating on solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and gain new ... standards and company guidelines and discharge if not meeting service level agreement. + Manage inspections, customer ...meeting service level agreement. + Manage inspections, customer complaints, customer requests, new client starts,… more
- Luxury Bath Technologies (York, PA)
- …- Experience in service management, office management or other related customer service role. - Excellent communication and interpersonal skills, with the ... a fast-paced environment. - A commitment to delivering outstanding customer service and a drive to exceed...windows or other home improvement (required) + Background in quality assurance (required) + Strong leadership and… more
- Pearl Interactive Network (Harrisburg, PA)
- …insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff Development:** ... + Ensure project operations align with government policies, regulations, and customer service objectives. **Financial & Staffing Resource Management:** +… more
- Prime Therapeutics (Harrisburg, PA)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Intertek (York, PA)
- …testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the ... equivalent experience) + 3+ years' experience directly related with customer service and/or sales + Experience that.... Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-… more
- Cardinal Health (Harrisburg, PA)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Intertek (Harrisburg, PA)
- …a plus. Intertek Total Quality Assured Intertek is a world leader in the Quality Assurance market, with a proven, high- quality business model and a ... a Nationally Recognized Testing Lab (NRTL) and leading provider of ATIC ( Assurance , Testing, Inspection, and Certification) Services to many of the world's leading… more