- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- Hilton (New York, NY)
- …\(https://www\.hilton\.com/en/hotels/nycuphh\-millennium\-hilton\-new\-york\-one\-un\-plaza/\)is looking for a temporary Reservations Agent to join our team\! Our ... agreement if applicable\. _ **What will I be doing?** As Reservations Agent , you would be responsible for assisting guests by processing hotel reservations\.… more
- Guardian Life (New York, NY)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...Impact: Oversee the entire life cycle of an AI agent , including planning, tooling, memory management and feedback loops.… more
- Sedgwick (Newark, NJ)
- …Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- Sedgwick (Newark, NJ)
- …Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30 ... Responds to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. + Collaborates with… more
- Atlantic Health System (Florham Park, NJ)
- …1. High School Diploma or equivalent. Preferred: 1. Associates or BA preferred. 2. Call center experience or the equivalent working in a high call volume ... environment. At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in… more
- Marriott (Hoboken, NJ)
- …cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end ... of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report… more
- ADP (Parsippany, NJ)
- …+ Analyzes client issues to determine if resolution can be found on initial call or if second level support is required. + Supports and installs upgrades and ... assists in all technical problems (ie performance, security, etc.) for the ADP supported products. + Effectively troubleshoots, replicates and develops workarounds for client issues. + Documents and communicates the results to the client and/or Corporate… more
- Google (New York, NY)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team… more
- Google (New York, NY)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team… more
- Google (New York, NY)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …mail * Interface with Passport applicants at Agency/Center information and will- call counters. At the Information Station, ensure appointment is scheduled; review ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
- Meta (New York, NY)
- …(SMBG) is looking for a Director of Vendor Operations to lead its global call center partnerships at a strategic and operational level, while overseeing real time, ... seasoned vendor operations leader with deep experience in global call centers that focus on sales/revenue and customer success-related...with product to ensure stable and productive use of agent and vendor tech stack. 7. Comms & Change… more
- Research Foundation CUNY (New York, NY)
- …immigrant rights, business creation, and finances. The administrative assistant supports the Call Center with the overall daily tasks such as phone calls, scheduling ... data entry, and filing. Under the supervision of the Call Center Supervisor, they will perform administrative and clerical...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Guardian Life (New York, NY)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call… more
- Research Foundation CUNY (New York, NY)
- …by the Director + Maintain and update worksite and internship descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Research Foundation CUNY (New York, NY)
- …Associate Program Director is also responsible for facilitating or delivering programs that call for their level of expertise in music production, with expertise in ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Impact Fire (Pequannock Township, NJ)
- …This position reports to the Fire Alarm Manager or their designated Agent . The Technician will be responsible for providing inspections, installations, and service ... goals assigned by the Fire Alarm Manager or designated Agent . + Learn applicable fire protection codes and obtain...inspection, and servicing codes. + Ability to participate in on- call rotation. + Ability to perform physical activities outlined… more
- Northwell Health (Forest Hills, NY)
- …and ascertain whether additional scanning is required. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. + Operates equipment for the ... are no contraindications to administration of the IV contrast agent . + Calculates contrast dose based on patient's weight....contrast. + Recognizes and assists in the treatment contrast agent reactions. + Recognizes and assists in the treatment… more