- Interstate Waste Services, Inc. (Teaneck, NJ)
- …company while maintaining our small business family style culture. **Essential Job Summary:** The Call Center Workforce Analyst is a pivotal role ... required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM systems. + 2-4 years of analytics… more
- Insight Global (Clifton, NJ)
- Job Description The Command Center Analyst is responsible for the day-to-day monitoring of network and Infrastructure operations. Provide customer service, ... as incident escalation for all users contacting the Command Center . What you'll do * Provide customer service support...24/7 Data Centers * Participate in the weekly 24/7 on- call schedule * Provide proactive and reactive assistance to… more
- Weill Cornell Medical College (New York, NY)
- …They troubleshoot and resolve discovered issues under the scope of Operations Center -supported services. The SOC Analyst requires technical acumen, excellent ... Title: Service Operations Analyst I - Security Location: Midtown, NYC Org...triage and recovery for all infrastructure, applications, and data center (s) environments. Identifies operational risks and proposes alternative solutions.… more
- City of New York (New York, NY)
- …is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of the DSS ... OPPT Call Center staff and information systems to...Administration (FIA) and the DSS Office of Training and Workforce Development (OTWD) to ensure comprehension of new developed… more
- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... and verbal communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to manage competing priorities,… more
- Weill Cornell Medical College (New York, NY)
- Title: Service Operations Analyst II - Security Location: Upper East Side, NYC Org Unit: IT Operations Work Days: Hybrid Work Schedule | Monday - Friday (Some ... for this role when Hired for NYC Offices **Position Summary** The Service Operations Analyst II - Security position is a senior IT Operations team member who can… more
- Santander US (New York, NY)
- Corporate Banking Relationship Manager - Analyst Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... to Talk to You!** **The Difference You Make:** The Analyst , Corporate Banking Relationship Manager plays a key role...originations and portfolio management. + Develops a targeted COI ( center of influence) list and have a detailed plan… more
- City of New York (New York, NY)
- …to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow ... with respect to procurement related issues. As a Procurement Analyst the prospective candidate will be responsible for the...5 plus 10 requirements associated with the Vendor Enrollment Center , and the MWBE Certification list administered by SBS.… more
- City of New York (New York, NY)
- …Engineer, will assist in proposing solutions to bottlenecks in areas such as call center processing times, dispatch optimization, fire and EMS resource ... of Data Quality & Industrial Engineering, the Operations Research Analyst /Industrial Engineer will support and contribute to projects within...optimization, uniform workforce schedule optimization, and 9-1-1 demand modelling as well… more
- City of New York (New York, NY)
- …/Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square BAC, Refugee BAC, Residential Treatment Services ... Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A...Center , and Supplemental Nutritional Assistance Program (SNAP) sites. The… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE… more
- Synchrony (New York, NY)
- …leads all Information Security aspects of the Synchrony Joint Security Operations Center (JSOC). This role fosters a culture of innovation and collaboration while ... adversary threats. + Utilize key performance indicators to track analyst workloads as well as the efficiency of detection...Must have experience in managing an Information Security Operations Center (SOC) + Must have experience in driving strategy… more