- ADP (Parsippany, NJ)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- Publicis Groupe (New York, NY)
- …architectures. - Lead executive workshops, client pitches, and demos showcasing AI Agent capabilities. - Translate complex technical concepts into strategic ... a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our… more
- Kyndryl (New York, NY)
- …on building and integrating custom AI agents to solve specific, tactical customer problems. + Apply LLMs, graph reasoning, and planning to accelerate decision-making ... in migration scenarios. + Monitor agent performance, retrain models, and continuously improve autonomy and reliability. + Evaluate the effectiveness of prototypical… more
- CanACRE (New York, NY)
- …expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative ... members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of...provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. Duties… more
- Travel + Leisure Co. (New York, NY)
- …experiences for millions of travelers worldwide. **Job Summary** The Community Marketing Agent works with popular local attractions such as malls or theme parks ... work in a team environment within a shared space. ** Technical Skills** + Proficient in MS Excel, MS Word,...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- The Walt Disney Company (New York, NY)
- …Engineer** with a passion for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead applied ... techniques that shape industry norms,and solve complex and distinctive technical problems. The Commerce, Growth & Identity (CGI) team...analytics - all with the goal of enhancing the customer support experience. **As a Lead ML… more
- Merck (Rahway, NJ)
- …drive cross-functional activities and lead collaborative activities to support divisional and enterprise-wide initiatives. **Responsibilities** + Fosters strategic ... and external partners + Acts as a credible change agent to align our investments and roadmaps with the...collaboration + Ensures financial and governance reporting, issues, risks, support , and status communication to all stakeholders is timely,… more
- Amazon (New York, NY)
- …management, technical , operations, and transformation acumen to understand your customer 's strategic goals, translate them into an executable plan, and deliver ... outcomes on AWS. Successful candidates are motivated by the customer 's long-term success, have a mix of technical...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Amazon (New York, NY)
- …Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent ... for measuring agent effectiveness, safety, and business impact - Set technical standards and guide implementation of best practices across the organization … more
- Google (New York, NY)
- …and building better self-serve solutions for users. + Manage complex and time-sensitive support escalations. + Own agent -facing support documentation and ... Product Support Manager, gUP, Shopping Support Operations...years of experience in a project management or a customer -facing role. **Preferred qualifications:** + Experience in operations management… more
- Research Foundation CUNY (New York, NY)
- …environment with a diverse team of professionals. DUTIES AND RESPONSIBILITIES + Provide technical support to our Registry members through e-mail, chat, and ... Job Title: Registry Support Specialist PVN ID: VA-2411-006568 Category: Managerial and...interpersonal skills, both written and oral. + Must possess customer service skills necessary to effectively and professionally assist… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Amazon (New York, NY)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Amazon (New York, NY)
- …at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their ... campaigns. Beyond building models, you will advance the agent ecosystem by experimenting with and applying core primitives such as tool orchestration, multi-step… more
- JPMorgan Chase (New York, NY)
- …where you will guide sales advisory, optimize complex problem-solving, and shape customer -centric strategies. Leverage your expertise to make a lasting impact in a ... value to customers. You will build a team of Agent Specialists to advise firmwide teams in designing and...crafting complex solutions and assessing risk to enhance the customer experience + Leverages extensive knowledge of a cluster… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- Capital One (New York, NY)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... of a smart, talented team responsible for transforming the customer and agent servicing experiences. You will...and programs by providing strategic direction and project management. Technical and Strategic - While you may not be… more
- Microsoft Corporation (New York, NY)
- …everyone can thrive at work and beyond. **Responsibilities** + **Delivering customer engagements:** Prepare and deliver technical engagements including strategy ... emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We… more
- S&P Global (New York, NY)
- …**AI Architect Lead** will play a critical role in designing and implementing the technical foundation for AI across the organization. This role is ideal for a ... frameworks. + Architect scalable, secure, and maintainable AI infrastructure to support enterprise-wide use cases. + Evaluate and recommend technologies for model… more