- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- Entergy (New Orleans, LA)
- …Cognos, Excel, Informatica, etc. **Job Duties/ Responsibilities** + Support the resolution of incident and problem management between operations center (ie ... or due to broader problems with telecom networks or IT systems. Incident tickets will be routed...support after-hours or on holidays if required. + Capture incident and problem management learnings… more
- Deloitte (New Orleans, LA)
- …Continuous Improvement + Ensure timely and effective delivery of managed services, including incident management , problem resolution, and change requests. + ... cross functional teams to pilot and scale innovative solutions, implement IT Operations, DevOps and automation. Operational Leadership + Oversee day-to-day digital… more
- Entergy (New Orleans, LA)
- …regular input to the department's strategic roadmap. + Follow ITIL processes for incident , change, problem , and vulnerability resolution. + The following skills ... sponsorship is not provided. The official title will be IT Consultant or IT Consultant, Sr depending...and technologies are considered a strong plus: + ServiceNow ( Incident , Request, and Configuration Management ) + Process… more
- Grifols Shared Services North America, Inc (New Orleans, LA)
- …with global regulatory standards. The position plays a key role in incident response, vulnerability management , and secure product lifecycle support. Help ... teams to assess and address cybersecurity risks + Support secure configuration, patch management , and vulnerability remediation + Assist in incident response and… more
- Koniag Government Services (Stennis Space Center, MS)
- …with monitoring tools like SolarWinds, PRTG, Splunk, etc. + Understanding of ITIL, IT service management , and industry best practices + Ability to obtain ... technicians in overseeing and maintaining the secure operations of our customer's IT infrastructure. This is a hands-on position responsible for monitoring systems,… more
- CDM Smith (Biloxi, MS)
- …code to user acceptance testing and production environments based on formal Change Management process and with minimal disruption to user productivity. * Drive ... incident response, resolution, root cause analysis, and preventative monitoring...(Terraform, Ansible). * Ensure all individual activities follow internal IT processes. * Performs other duties as required. \#LI-LP2… more
- ASM Global (New Orleans, LA)
- …working with a POS system* Customer service and communication* Fast paced problem solving* Must be personable, proactive and self-motivated* Organized and ability to ... safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that...(Origami Risk) on the same day that the safety incident has been reported to you.Legends is an Equal… more
- Entergy (New Orleans, LA)
- …mesh network + Following established and approved procedures; adhering to standard Service Management ( problem , incident , and knowledge management ) ... meter metrology and firmware changes + Identification of problems with core IT systems and networks; engaging the appropriate teams to collaborate on troubleshooting… more