- Lundbeck (Waterbury, CT)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... the primary care and neurology settings. As an Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Rubrik (Hartford, CT)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (New Britain, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HART-NEW BRITAIN, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Hartford, CT)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Ralliant (Plainville, CT)
- …May be assigned additional projects and responsibilities at the sole discretion of the Customer Service Manager **EDUCATION & EXPERIENCE REQUIRED** **-** + ... Description for Internal Candidates **ESSENTIAL FUNCTIONS** + Respond to customer inquiries via phone and email + Process orders...with internal teams on order status and changes + Customer portals + Run reports & audits of orders… more
- Dodge Construction Network (Hartford, CT)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- The Hartford (Hartford, CT)
- Sr Spec Customer Experience - MQ08CE We're determined... Customer Feedback, Customer Service). + Experience as a project manager and/or marketing ... too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of… more
- Coinbase (Hartford, CT)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Hartford, CT)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Hartford, CT)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Windsor Locks, CT)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Capital One (Hartford, CT)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Hartford, CT)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- FranklinCovey (Hartford, CT)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Transdev (Springfield, MA)
- Customer Service Manager NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience ... will be considered. Transdev in Springfield, MA, for a Customer Service Manager . This position oversees the...* Minimum of 2 years of call center supervisor experience , preferably in the transportation industry * Excellent written… more
- Lumen (Hartford, CT)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Hartford, CT)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Stanley Black and Decker (New Britain, CT)
- …of supply. + Lead cross-functional projects to enhance supply chain processes and customer experience . + Collaborate with sales, operations, and logistics teams ... ** Customer Supply Chain Manager -Hybrid** **Valley...Administration, Logistics, or related field. + 5+ years of experience in supply chain management, customer service,… more
- Oracle (Hartford, CT)
- …Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success, or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
