- ESPN (Bristol, CT)
- Manager MEP Systems ESPN, Inc., The Worldwide Leader in Sports, is the leading multinational, multimedia sports entertainment company featuring the broadest ... preparing and completing action plans; implementing productivity, quality and customer -service standards; resolving problems; determining system improvements and implementing… more
- Lundbeck (Waterbury, CT)
- …company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with ... the primary care and neurology settings. As an Account Manager , you lead the promotion of our psychiatry portfolio,...a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call… more
- Amherst College (Amherst, MA)
- …its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and ... including but not limited to relevant education, training, and experience , tenure status, and other nondiscriminatory business considerations. Amherst College… more
- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Hartford, CT)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Hartford, CT)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Newtown Savings Bank (Newtown, CT)
- …our team? Newtown Savings Bank is seeking a positive, high-energy professional for a Customer Experience Manager position. This position is responsible for ... all compliance requirements by scheduled deadlines. + Regularly update the Regional Experience Manager on branch activity regarding service, audits, procedures,… more
- Dodge Construction Network (Hartford, CT)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Michaels (Southbury, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Southbury, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Ralliant (Plainville, CT)
- …May be assigned additional projects and responsibilities at the sole discretion of the Customer Service Manager **EDUCATION & EXPERIENCE REQUIRED** **-** + ... Description for Internal Candidates **ESSENTIAL FUNCTIONS** + Respond to customer inquiries via phone and email + Process orders...with internal teams on order status and changes + Customer portals + Run reports & audits of orders… more
- 1st Financial Bank USA (Farmington, CT)
- …**Job Title:** Account Manager **Reports to** : Assistant Vice President, Customer Experience **Department/Team:** Customer Experience **Position ... and the Best Companies Group. **Role Summary** The Account Manager serves as the primary point of contact for...Qualifications** + **Minimum 5 years of proven Account Management experience ** , ideally within fleet management, leasing, or a… more
- Bridgestone Americas (Vernon, CT)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Newtown Savings Bank (Newtown, CT)
- …business development, and sales management activities. + Lead in the absence of the Customer Experience Manager including opening and closing of branch. ... environment where employees feel engaged, supported, and valued. + Work with Customer Experience Manager (s) to support staff to achieve quarterly operational… more
- Renaissance (Hartford, CT)
- …them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and ... customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning...: East Strategic Accounts **In this role as a Customer Success Manager , you will:** ** **… more
- Acxiom (Hartford, CT)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- dsm-firmenich (Shelton, CT)
- **Associate Manager , Commercial Strategy & Customer Growth** **Shelton, CT** Join the commercial excellence team at i-health! As **Associate Manager , ... more at dsmihealth.com **Your key responsibilities** + Assist Sr Manager shape channel and customer strategies including...marketing, business, or related field. + 1+ years of experience in CPG, retail, or consumer goods, with a… more
- UKG (Hartford, CT)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- Newtown Savings Bank (Newtown, CT)
- … needs. Accept consumer and business loan and credit card applications. + Work with Customer Experience Manager to drive staff to achieve operational and ... sales goals. Lead in the absence of the Customer Experience Manager including opening and closing of branch. Provide timely coaching and motivation to… more
- ISC2 (Hartford, CT)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Hartford, CT)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
