- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- First Student (Stamford, CT)
- …Monitors/Aides are a constant reflection of our company's commitment to safety and customer service . The Monitor /Aide is responsible for providing ... across North America + Positive and rewarding work environment Monitor /Aide Responsibilities: + Knows the route and remains alert...of exiting by emergency door + Opens and closes service doors and moves up and down steps multiple… more
- First Student (Yorktown, NY)
- …Monitors/Aides are a constant reflection of our company's commitment to safety and customer service . The Monitor /Aide is responsible for providing ... presence across North America **Positive and rewarding work environment** Monitor /Aide Responsibilities: * Knows the route and remains alert...of exiting by emergency door * Opens and closes service doors and moves up and down steps multiple… more
- MTA (New York, NY)
- …of the public transportation network on which NYC depends. As an Associate Transit Customer Service Specialist, you will monitor intake queues, review, and ... Associate Transit Customer Service Specialist Series ( Customer...identify trends, detect problems, check on SLAs and KPIs, monitor case queues, and help guide policy. You will… more
- City of New York (New York, NY)
- …needs. - Manage dispatch staff to ensure strategic direction, efficiency, and excellent customer service . - Monitor attendance trends and probation reports. ... shifts. - Ensure coverage for emergency situations (weather events, Maximo updates). Service Request Management - Monitor high-priority service requests… more
- Allied Universal (Nutley, NJ)
- …patients, and staff at the front desk, providing a welcoming presence and professional customer service . + Monitor access to the location, verifying ... support daily operations and maintain detailed records, all while delivering exceptional customer service . This role is ideal for individuals who thrive in a… more
- Transdev (Hillburn, NY)
- …Liaison between drivers and both the customers and organization in customer service concerns + Evaluate and monitor driver safety and performance in ... all routes are completed in compliance with safety procedures. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is… more
- MTA (New York, NY)
- …and Signals, Positive Train Control, GCT), stations operations and cleanliness, and customer service . Establish, oversee and monitor progress toward ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its...between failures, consist of compliance, equipment and facility cleanliness, customer satisfaction. + Monitor and assess the… more
- City of New York (New York, NY)
- …the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ... calls directly and via staff escalation to resolve all customer water and sewer related concerns; monitor ...efforts and projects; address 311 referrals and other related service requests; enforce the Uniformed Code of Conduct and… more
- USTA (Queens, NY)
- …Facility Operations Manager and Senior Director Who You Are + Previous guest or customer service related experience in a supervisory capacity + Punctual and ... the cleaning vendor and their management team + Supervise and actively monitor performance of the cleaning vendor's staff under your assigned location throughout… more
- City of New York (New York, NY)
- …to ensure compliance. --Provide oversight of permit application review process and related customer service functions. --Manage, monitor and prepare QPR ... (Quarterly Progress Reporting). --Provide administrative supervision of staff including approval of time and performance evaluations. Administer technical, safety and policy training. Preferred Skills: - Ability to work with a team of diverse professionals. -… more
- Veolia North America (New Rochelle, NY)
- …locations across North America. **Job Description** **Position Purpose:** The Supervisor of Customer Service , New York is responsible for the overall environment ... of the customer service office(s), walk-in payment center(s) and...benchmarks to track accounts receivables. + Work closely to monitor and review write off reports as well as… more
- Wolters Kluwer (New York, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...supervisors. + Create and deliver in-depth training programs. + Monitor and evaluate performance metrics to identify areas for… more
- Mobile Health (Queens, NY)
- …Agency questions/concerns as needed. + Close exams at the request of Customer Service or Account Managers as needed. + Monitor Chest X-Ray results from ... Manage end to end process of chart review + Monitor Evaluation Queue for exams awaiting review. + Review...disposition section of the Final Medical Report. + Contact Customer Service or LabCorp for missing lab… more
- Robert Half Office Team (Bronx, NY)
- …services and processes to customers when required. * Monitor and prioritize service requests to meet deadlines and customer expectations. * Utilize order ... Description We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Bronx, New York. In this role, you… more
- Burlington (Yonkers, NY)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer ... under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for...and transactions. + Coordinate meal and break periods and monitor schedule adherence. **Requirements:** Candidates must be able to… more
- City of New York (New York, NY)
- …Twitter, Facebook, Instagram and YouTube. DCWP's Licensing Division is seeking a Senior Customer Service Representative with strong customer service , ... established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching...and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person… more
- Robert Half Office Team (Jersey City, NJ)
- Description We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this long-term contract role, you will play ... concise information about products and services to customers. * Monitor and analyze customer feedback to identify...new team members on best practices for delivering exceptional customer service . * Maintain a positive and… more
- American Airlines (New York, NY)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors...solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and… more
- IT Concepts (New York, NY)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- ... facilities may be located and require onsite services. A Customer Service Engineer is able to quickly...support of local and wide area network services. + Monitor open tickets in VA's ServiceNow customer … more