- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- Capgemini (New York, NY)
- Agile ITSM Project Manager opportunity in New York Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd ... **Location: New York, NY** **Job Description** + Minimum 10+ years of Agile ITSM PM Experience, with track record of Successful Delivery + Experienced in Designing… more
- Oura (New York, NY)
- …at local co-working locations. We're looking for a Senior Manager, Digital Workplace Operations to lead the charge in creating an exceptional employee experience at ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...team if you have: + 6+ years in SaaS operations , platform, or IT product management roles. + 2+… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- **Principle - IT Operations Management (Warren, NJ)** Regeneron Pharmaceuticals, Inc. seeks a Principle - IT Operations Management (Warren, NJ) to design and ... in ServiceNow; ServiceNow change & Release module and all supported ITSM processes; ServiceNow Platform; JIRA, SharePoint, DevOps tools such as SVN(subversion,… more
- Guardian Life (New York, NY)
- …platform. Apply your ITIL expertise to maintain accurate CMDB data for IT operations and strategic decisions. **You Are:** + An experienced ITSM professional ... managing CMDBs, driving data quality, and supporting seamless IT operations . **You Will:** + Define and implement the CMDB...and related modules. + Demonstrated history of success in ITSM roles. + Detailed knowledge of ITIL principles and… more
- MUFG (Jersey City, NJ)
- …play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven mindset to… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA)...for handling IT issues, status, and resolutions using the ITSM ticketing system to track status and resolutions. +… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... of the German Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA) at Newark Liberty… more
- TEKsystems (New York, NY)
- …automation and is a no-code platform for automating "Day 2" network operations workflows such as troubleshooting, outage prevention, and change management. It ... for versioning and tracking Ansible/NetBrain scripts a plus. * Ticketing & ITSM Integration o Familiarity with integrating automation with ServiceNow or other… more
- Insight Global (New York, NY)
- …joining a team of incident & change managers handling the operations , networks, infrastructures, and incident communications. This person will provide eyes-on-glass ... impact is remediated. This person will be working closely with the digital network operations team where they will flip it into recovery and engage the IM team… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- ServiceNow, Inc. (New York, NY)
- …or sales engineering experience in (product specific area) + Strong Pre-sales experience, ITSM & ITOM experience would be advantageous (Tool or business process). + ... organization + Background in ITIL, Service Management, Asset Management, IT Management, IT Operations Management. + A high degree of passion, energy, and drive FD21… more
- Capgemini (New York, NY)
- …rules, noise reduction strategies, and predictive analytics to support proactive operations . * Collaborate with SRE, Cloud, and Application teams to embed ... Exposure to machine learning models for operational analytics. * Experience with ITSM tools (eg, ServiceNow) and incident response workflows. * Certifications in… more
- MongoDB (New York, NY)
- …to manage multiple real-time issues + Familiarity with Zendesk and other ITSM /ticketing systems + Willingness to travel to domestic and international offices as ... and Workplace teams to coordinate local meeting logistics and ensure smooth operations + Provide backup support for general IT troubleshooting and walk-up assistance… more
- MTA (New York, NY)
- …Cloud or Virtualized environment + Familiarity in managing data center operations , including data assurance, monitoring, alerting, and notifications. + Strong ... experience with ITSM process and CMDB Tools. + Strong experience with analyzing storage needs, performance tuning, and capacity planning. + Familiarity with Disaster… more
- Robert Half Technology (Jersey City, NJ)
- …Experience mentoring, delegating tasks, and ensuring quality control in IT support operations . ITIL & Process Management - Knowledge of incident, problem, and change ... similar credentials. Advanced troubleshooting in Windows, macOS, and cloud environments. ITSM & Ticketing Systems - Proficiency in ServiceNow or similar platforms,… more