- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- Charles IT (Stamford, CT)
- …outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and ... internal teams to implement solutions that align with project goals and business needs. Responsibilities: + Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support + Participate in project kickoff… more
- S&P Global (New York, NY)
- …to produce technology that is scalable, robust, and useful. As a Security Engineer at Kensho, you are a thoughtful, collaborative, and seasoned technologist who will ... in the SDLC using commercial and open source tools. + Implementing de- escalation techniques: Prioritizing training in de- escalation techniques to effectively… more
- MUFG (New York, NY)
- …recruitment team will provide more details. **Job Summary:** The Microsoft Teams Calling Engineer , VP will be responsible for the engineering and support of the MUFG ... high energy environment, and the ability to work with escalation points while managing various vendors. In addition, this...This role is ideal for a highly skilled senior engineer enthusiastic about partnering with peers to deliver exceptional… more
- Bloomberg (New York, NY)
- Senior Data Management Professional - Data Quality Engineer - Company Financials Location New York Business Area Data Ref # 10044300 **Description & Requirements** ... Company Financials team is looking for a Data Quality Engineer who is passionate about ensuring the integrity, accuracy,...their root issues. + Act as the point of escalation for systemic data quality issues; investigating, resolving, and… more
- TD Bank (New York, NY)
- …enable and grow the global GTB business. **Job Description Summary** The Data Engineer III provides a broad range of data engineering functions including data ... Spark, Hadoop, Kafka, Azure (or GCP, AWS) The Data Engineer III provides a broad range of data engineering...development and testing teams to resolve data issues, including escalation support on complex issues + Supports partners and… more
- Royal Communications Consultants Inc (New York, NY)
- Voice Engineer for Trading Infrastructure The Trader Voice Engineer will provide technology leadership for developing, integrating, and supporting Technology ... partners and vendors for support and change management. * Ensuring appropriate escalation to management. QUALIFICATIONS * 5+ years' experience in Trader Voice… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …for any new or existing M365 services and related core components. + Engineer monitoring, control, and support of the service; ensuring systems, methodologies and ... Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines. + Experience designing and developing highly… more
- Insight Global (Englewood Cliffs, NJ)
- Job Description Insight Global is looking for a hands-on Broadcast Production Support Engineer to join the Production Engineering and Newsroom Technology team at a ... provide hands-on support and provide resolutions to daily problems, creating an escalation plan when necessary. This team works closely with supporting the Live… more
- LiveRamp (New York, NY)
- …and privacy requirements.** LiveRamp is seeking a skilled, versatile Senior Security Engineer to drive the advancement and growth of our detection and automation ... logging infrastructure within our cloud environments using IaC. + Act as an escalation point for incident response and conduct technical analysis when needed. +… more
- City of New York (New York, NY)
- …City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong ... management, call monitoring, action planning, and reporting. -Handle issue escalation and resolution processes. -Communicate internally with updates to… more
- Google (New York, NY)
- Data Center Power Plant and Generation Engineer _corporate_fare_ Google _place_ New York, NY, USA; Austin, TX, USA; +6 more; +5 more **Advanced** Experience owning ... justification for capital investments. + Serve as the ultimate technical escalation point for complex power plant availability or performance issues, driving… more
- Meta (New York, NY)
- …"Apply to Job" online on this web page. **Required Skills:** Production Engineer Responsibilities: 1. Develop, design, create, modify, and/or test software services ... real time in highly complex software systems. 4. Serve as escalation contact for service incidents. **Minimum Qualifications:** Minimum Qualifications: 5. Requires… more
- Meta (New York, NY)
- …reliability and efficiency in our global network. **Required Skills:** Network Engineer , HPC Systems Network Strategy Responsibilities: 1. Design, deploy, manage and ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 5. Analyze data to diagnose and identify root… more
- AITHERAS, LLC (Manhattan, NY)
- Senior Network & Security Engineer Location: New York Tri-State Area (NYC / Northern NJ / Fairfield-Westchester CT) Work Model: Hybrid - 3 days on-site at primary ... push-button rollouts. 10 % Operations & Incident Response - Serve as L3 escalation and join a 1-week-per-6 on-call rotation; own post-mortems and MTTR metrics. 10… more
- Meta (New York, NY)
- …problems at a scale few others face. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management, front-end ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 5. Partner alongside the best engineers in the… more
- Meta (New York, NY)
- …"Apply to Job" online on this web page. **Required Skills:** Production Engineer Responsibilities: 1. Develop, design, create, modify, and/or test software services ... problems in real time in highly complex software systems. 4. Serve as an escalation contact for service incidents. 5. Work on problems of diverse scope where… more
- New York Genome Center (New York, NY)
- …in troubleshooting, maintaining, enhancing, and modernizing existing applications. * Escalation Awareness: Strong judgment in recognizing when an issue requires ... escalation to management or senior engineers, such as recurring problems, cross-department dependencies, or blockers impacting timelines. * Task Management: Able to… more
- IBM (Armonk, NY)
- …coordinate account recovery actions for escalated customers, driving their successful de- escalation and return to normal health **Required technical and professional ... expertise** * 5 years experience with solution architecture, sales engineering, technical account management or equivalent experience * Proficiency and experience with concepts and technologies using software development, operations, security cloud,… more