- NANA Regional Corporation (Honolulu, HI)
- ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications ... Excel, and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and… more
- Robert Half Technology (Honolulu, HI)
- …end-users with device setup and connectivity. Requirements Qualifications + 1+ year of help desk or technical support experience. + Familiarity with Active ... Directory, Adobe products, and web-based applications. + Strong troubleshooting skills for hardware, printers, and mobile devices. + Excellent communication and customer service skills. + Ability to work independently and meet daily ticket resolution goals.… more
- GovCIO (Honolulu, HI)
- …while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable ... on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in ServiceNow ticketing portal for… more
- GovCIO (Honolulu, HI)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients...can't do it alone. We need great people to help us do great things - for our customers,… more
- TEKsystems (Honolulu, HI)
- …he/she will provide mentorship to the Network Administrator I position and all Help Desk positions. Essential Duties and Responsibilities: + Designs and ... and assist with systems integration as needed. + Serves as second-level escalation for Help Desk issues. + Mentors Network Administrator I and Help Desk … more
- Public Consulting Group (Honolulu, HI)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- Hawaiian Electric (Honolulu, HI)
- …problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve ... within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve independently. +… more
- SMX (Honolulu, HI)
- …Duties:** * Provide analysis and problem resolution for fixes to reporting issues escalated from the help desk team * Review help desk tickets to ... determine if they require a design change * Create, modify, and monitor Discoverer Reports * Create, modify, and monitor OBIEE Reports * Ability to analyze and develop complex SQL to compare data contained within the system to validate that it matches the data… more
- SAIC (Camp Smith, HI)
- …for resolving hardware and software issues. **Service Desk Coordination:** + Interact with Help Desk to facilitate resolution of Tier I and Tier II issues, ... escalating complex problems as necessary. **Compliance & Standards:** + Ensure adherence to host command policies for security, safety, system documentation, and operational procedures. **Qualifications** **Education: ** + Bachelor's degree in Information… more
- TekSynap (Honolulu, HI)
- …AND** **Computing Environiment Certification** **Clearance:** TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network Engineer ... Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate System Engineer Senior Many of the roles… more
- SOS International LLC (Pearl Harbor, HI)
- …experience with Forcepoint, Juniper and/or Palo Alto technologies a plus. + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). + Awareness of C2 ... effects. Communicates status and changes to leadership, Enterprise Service Desk (ESD) and interested parties. + Ensures incidents regarding network-infrastructure… more
- SOS International LLC (Pearl Harbor, HI)
- …practices (eg, Change Management, Configuration Management, Capacity Planning) + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). **Additional ... Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, and implement approved LAN/WAN/cryptographic… more
- TEKsystems (Honolulu, HI)
- …For + High School Diploma required; Bachelor's degree preferred. + 1-2 years in help desk , customer service, or tech support. + Strong communication skills and ... to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- GovCIO (Honolulu, HI)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Other Job Specific Skills** + Knowledge of ... skills, and the ability to work collaboratively with cross-functional teams will help you succeed in this position. + Works iteratively with the business,… more
- Eliassen Group (Honolulu, HI)
- …+ Excellent communication skills (verbal and written). + Proven experience providing Help Desk and directly customer support, if needed, including problem ... including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of… more
- V2X (Wahiawa, HI)
- …expertise in Satellite Communications (SATCOM) and network system operations, help desk coordination, expeditionary military network operations, Continuity ... and develops procedures to assure maximum availability of operational assets. + Help resolve disputes or disagreements. + Ensure Operators are properly trained,… more
- SOS International LLC (Pearl Harbor, HI)
- …+ Familiarity with C2 applications and program support. + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). **Additional Information** ... **Work Environment** + Working conditions are normal for an office environment. + Fast paced, deadline-oriented environment. + May require periods of non-traditional working hours including consecutive nights or weekends. + Target Salary Range: $113,153 to… more
- Pacific Northwest National Laboratory (Honolulu, HI)
- …+ Absence Management + Payroll (US) + Employee & Manager Self-Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning Expertise across all areas is ... not expected. Candidates with strong experience in a subset of these areas are encouraged to apply. **Qualifications** Minimum Qualifications: + BS/BA and 7 years of relevant experience -OR- + MS/MA or higher and 5 years of relevant experience -OR- + PhD and 3… more