- CAI (Honolulu, HI)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- Pearson (Honolulu, HI)
- …the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a...support and training. All members of the School Support Help Desk Team help facilitate the… more
- BAE Systems (Honolulu, HI)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- Hawaiian Electric (Honolulu, HI)
- …meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and ... Development Specialist / Development Analyst - Oahu Date:Dec 8, 2025 Location: Honolulu, Hawaii (HI), US, 96840 Company: hawaiianel We recognize our competitive… more
- Evolent (Honolulu, HI)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Hawaiian Electric (Honolulu, HI)
- Billing & Accounting Analyst - Oahu Date:Dec 6, 2025 Location: Honolulu, Hawaii (HI), US, 96813 Company: hawaiianel We recognize our competitive advantage -- our ... available. (Role: Professional) JOB FUNCTION: Provides business analysis and system support related to operations and projects, including billing enhancements as… more
- Queen's Health System (Honolulu, HI)
- …Systems' (QHS) technology, applications, products and services to provide Level 2 application support to clients via phone or email. * Accurately and quickly triages ... the development and delivery of training, best practices and support policies and procedures for customer support ...management, asset management, HW/SW Standards, etc. * Strong customer service skills with the ability to assist customers over… more
- Public Consulting Group (Honolulu, HI)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Serco (Honolulu County, HI)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... alteration material requirements and identification of all required Integrated Logistics Support (ILS). The PMR coordinates work efforts with Regional Maintenance… more
- TekSynap (Honolulu, HI)
- …Environiment Certification** **Clearance:** TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network Engineer Associate ... Cyber Security Senior Subject Matter Expert Forensics /Malware Senior Analyst (DCO) Senior Threat Analyst (DCO) Applications...Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer… more