- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …as identified by the department and/or division. This scope includes implementation of quality assurance strategies related to use of the model, and addressing ... training delivery, and program evaluation; + Assures timely and continuous delivery and quality of training to child welfare staff as if relates to the Safe… more