- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- Xponential Fitness (Leesburg, VA)
- …preferred but not required. REQUIREMENTS: * Excellent sales, communication, and customer service skills required * Goal-oriented with an ability to achieve sales in ... and/or occasional travel may be required. RESPONSIBILITIES: * Execute sales process of lead generation, follow up, and close * Conduct tours of the facility while… more
- TekSynap (Ashburn, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... elements of the network facilities. The Network Operations Team Lead will also schedule and direct activities to resolve...plus) years **Overview** We are seeking a Network Operations Lead to join our team supporting a National law… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... VOIP Engineer Lead Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- General Dynamics Information Technology (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and setting ... **Job Description:** NETWORK OPERATIONS CENTER (NOC) TIER 1 SHIFT LEAD Advance how our customers operate while you advance...as a Network Operations Center (NOC) Tier 1 Shift Lead and build an impactful career in enterprise IT,… more
- NANA Regional Corporation (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . + Responsible for managing and setting ... of the team, including Network Engineers/Network Administrators to ensure service quality and network efficiency. **Responsibilities** + Develops and implements… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting...years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk ,… more
- General Dynamics Information Technology (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . - Responsible for managing and setting ... priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless. - Responsible for managing and setting priorities for the Network Management Operations team. - Provide support to CBP end users,… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... liaison for assigned clients, maintaining clear, proactive communication on service performance and priorities. + Lead governance...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... provides IT Infrastructure management throughout the NCR. You will lead a large team of IT Field Service...contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... establishing effective communication between stakeholders for post-incident reviews + Lead and mentor team members to continuously improve processes... service desk support and operations. + One… more
- Qualtrics (Reston, VA)
- …Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user issues in ... alignment with Incident and Service Request Management processes. + Lead the...+ Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What… more
- Navient (Herndon, VA)
- …Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls, ... prepare monthly bank analysis fees for multiple banks. Cash Desk and Back Office Support: + Manage daily margin...and Cross Training: + Document procedures during training and lead efforts to standardize processes for the entire department.… more
- Extra Space Storage (Bristow, VA)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a Senior Recruiter** + Support between 1-3 Senior and Lead recruiters. + Assist Lead Recruiter, TA...role, you will have: + Exceptional customer management and service skills + Experience utilizing Microsoft Office Suite (Outlook,… more
- TD Bank (Vienna, VA)
- …is responsible for the strategic and operational oversight of the trading desk , ensuring adherence to regulatory requirements, risk management practices, and timely ... levels and resource allocation to handle live trading orders efficiently and meet service level standards + Supervises and participates in the review and release of… more