- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific project or ... and be willing to learn on the job every day . Schedules vary by site and project. This is...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service ... bringing a positive and enthusiastic outlook to work each day . Essential Duties + Handle inbound and outbound contacts...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role, ... for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound ... bringing a positive and enthusiastic outlook to work each day . Key Responsibilities: + Handle inbound and outbound calls...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... bringing a positive and enthusiastic outlook to work each day . Key Responsibilities: + Handle inbound and outbound contacts...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... bringing a positive and enthusiastic outlook to work each day . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Sedgwick (Wichita, KS)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Wichita, KS)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (PART-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... training. Compensation is commensurate with experience, and while prior contact center experience isn't required, experience in sales, customer service, tech… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the job. - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY ? In this role, you will be responsible for handling inbound calls and… more
- Mass Markets (Wichita, KS)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...THIS ROLE DO? Operations managers are responsible for the day -to- day activity and development of 5-10 supervisors… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... of supervisors and all other operational management associated with day -to- day contact center operations. Operationally,...sales through the actions of others + Understanding of call center tools and technology used to… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality,...+ Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
- Mass Markets (Wichita, KS)
- …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, ... test. - POSITION RESPONSIBILITIES Supervisors are responsible for the day -to- day activity and development of 15-20 agents...activity and development of 15-20 agents within a complex call center environment. The supervisor is responsible… more
- Mass Markets (Wichita, KS)
- …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... possess the below qualities. + Minimum of 3-years total call center experience or 1-year call...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Wichita, KS)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …or supervisory role. + Strong leadership and interpersonal skills. + Superior knowledge of call center tools and technology used to manage KPIs and SLAs + ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more