- City of New York (New York, NY)
- …than $4.5 billion in revenue each year. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the ... selected candidate will work with the Call Center team of Supervisors to develop...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...the various doctors' offices in our health system. The Supervisor III for the access center is… more
- RxBenefits (New York, NY)
- …+ Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience ... Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone… more
- RxBenefits (New York, NY)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...a contact center environment in a Quality role + Experience gathering,… more
- 32BJ Benefit Funds (New York, NY)
- …After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a ... Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund.… more
- LaSante Health Center (Brooklyn, NY)
- Hours: 9-5 Medical Front Desk/ Call Center LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will ... patient experience. + Serve as a liaison between patients and the health Center , directing calls to appropriate departments as needed. + Assist with additional tasks… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...through Friday, with potential assignments on weekends, holidays, and on- call duty as needed. Job tasks may be subject… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...through Friday, with potential assignments on weekends, holidays, and on- call duty as needed. Job tasks may be subject… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- Temporary Contact Call Center Associate - 250336 : N/A Description Job Summary: The IEEE Contact Center Associate will be responsible to service and ... and Contact Center skills. This individual works well with minimal supervisor interactions and can make decisions to deliver high satisfaction to our members… more
- Mount Sinai Health System (New York, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- New Jersey Resources (Wall, NJ)
- …for continuous improvement. Design, develop, facilitate and deliver course instruction to call center employees in a professional and effective manner. Proper ... a subsidiary of New Jersey Resources is seeking a Supervisor Customer Inquiry to provide supervision of personnel to...inquiries received through all channels of the customer contact center , while maintaining high levels of customer service and… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Practice Supervisor is primarily responsible for managing the day-to-day front-end operations of an ambulatory practice. Practice ... Supervisor is responsible for implementing and maintaining MSHS policies...day to day activities including clinic and physician scheduling, call volumes and surge treads, along with strict adherences… more
- Educational Alliance, Inc. (New York, NY)
- …+ Comply with CRW's policies and procedures. + Maintain and participate in on- call Nursing Supervisor schedule. + Preparing the medical case conference meeting ... Center for Recovery and Wellness is part of...of building community. We are looking for a Nursing Supervisor to perform nursing duties, medication administration oversight, and… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... (OCS) connects New Yorkers in need with vital services and programs through call centers and other information. Under general direction of the Director of Intake,… more
- City of New York (New York, NY)
- …Assistance Service (CAS)/Home Visit Needed (HVN) Homebound (HB) Benefits Access Center 90 operates the Human Resources Administration's (HRA) Benefit and ... condition when applying for or receiving assistance. The CAS/HVN/HB Center 90 works to help with clients who requested...direction of the Associate Benefit Opportunity Specialist II, the supervisor is responsible for supervising a team of BOS… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... Yorkers in need with vital services and programs through call centers and other information. Under the supervision of...and other information. Under the supervision of the Floor Supervisor of Infoline in the Office of Constituents Services,… more
- Enhanced Protection Services (New York, NY)
- …with site scheduling ( call center , dispatch or command/control center , shift supervisor ) + Associate's Degree in Security, Business, or related ... ( call center , dispatch or command/control center , shift supervisor ) + High School diploma...( call center , dispatch or command/control center , shift supervisor ) + Minimum of two… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... **Job Description** In the Access Center Lead Agent role within the FPA Access...new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,… more
- New York State Civil Service (New York, NY)
- …of Title Recreation Therapist - Music (NY HELPS), Kirby Forensic Psychiatric Center , P26183 Occupational Category Health Care, Human/Social Services Salary Grade 14 ... No County New York Street Address Kirby Forensic Psychiatric Center 102 Rivers Edge Rd City New York State...reporting behavioral patterns to a team leader or other supervisor , verbally or in medical records. * Participating in… more
- Vanderbilt University Medical Center (Cranford, NJ)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... effective clinic flow; checks schedules and organizes patient flow. Assist in patient call -backs and call -in prescriptions under direction of the physicians d)… more