- Meta (New York, NY)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team, you will be a key contributor to a global ... solutions, projects, and capabilities within our team's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities: 1. Define… more
- Amazon (New York, NY)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role ... span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more
- Panasonic North America (Newark, NJ)
- …Come join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and ... customer insights to continuously enhance our 360 customer experience , building brand loyalty and trust...Insurance + Paid Parental Care Leave + Employee Referral Program + Educational Assistance + Flexible Work Program… more
- Meta (New York, NY)
- **Summary:** Meta is seeking a Program Manager to join our Sales Experience & Insights team within the Global Operations organization. As part of the Sales ... drive business growth in the region. **Required Skills:** Sales Experience & Insights Program Manager ...Qualifications:** Minimum Qualifications: 7. Bachelor's Degree 8. 7+ years experience with program management, customer … more
- Amazon (New York, NY)
- …Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program . The Senior Customer ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager … more
- American Airlines (Newark, NJ)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... work collaboratively within cross-functional project teams.** **Role Description** **The Live/Insights Customer Success Manager ** **is key to ensuring our… more
- SAP (New York, NY)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... this role at this time.** The SAP Academy for Customer Success is a global development program ...are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- Amazon (New York, NY)
- …from effectively resolving customer issues in the first contact. The Sr. Program Manager will also define and build scalable programs to onboard new ... visit https://advertising.amazon.com/retail-ad-service. We are looking for a dynamic Sr. Program Manager to envision and lead development...and tech owners to deliver and scale an exceptional customer experience . You will set goals to… more
- Amazon (New York, NY)
- …support to all customers in your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with other ... roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide...communication skills, and a passion for delivering a great customer experience . Key job responsibilities Working backward… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a...to the development of features and programs that accelerate Customer growth and improve their experience working… more
- Amazon (New York, NY)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... Education space by paving the way for innovation through customer advocacy? Do you have the program ...'s mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join… more
- Amazon (New York, NY)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Amazon (New York, NY)
- …and engineering teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also package best ... you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...case development, realizing customer benefits, and successful program completion experience - 5+ years of… more
- MTA (Brooklyn, NY)
- District Customer Service Manager Job ID: 12278 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular Department: ... Jul 17, 2025 Description Job Information: 12278 Title: District Customer Service Manager First Date of Posting:...customer service, safety and performance data. Education and Experience : A Bachelor's degree from an accredited college in… more
- Celestica (New York, NY)
- … Business Unit General Manager leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Mastercard (New York, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , Dynamic Yield Dynamic Yield by Mastercard ... is on the lookout for a "dynamic" Customer Success Manager to join our team....dedicated both internally and externally to meet/exceed project and customer expectations -Review overall program status with… more
- MongoDB (New York, NY)
- …MongoDB is looking for an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East region. You will play a ... experience inclusive of 4+ years of management experience , preferably in a customer success or...MongoDB teams, organizations and offices **Success Measures** The Senior Manager , Customer Success will be successful in… more