- Northwell Health (Staten Island, NY)
- …Number** 156352 Job Description Manages, plans, and organizes the staff and activities of Patient and Customer Experience , and other related services to ... communication with patients, families and team members. Provides leadership to Patient & Customer Experience team members and supervisors by communicating… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The Manager , Patient Experience , is responsible to execute, participate and monitor ... experience . + 5+ years experience in healthcare administration, Patient Experience , Social Services, Customer Service, or related field. Education,… more
- Sodexo (New York, NY)
- … food service is executed with the highest standards of quality, efficiency, and customer satisfaction. The ** Patient Service Manager 2** will oversee daily ... **Role Overview** **Sodexo** is seeking a ** Patient Service Manager ** to join our...in department initiatives to improve food service quality and patient experience + Must be available to… more
- ARAMARK (New York, NY)
- **Job Description** Aramark Healthcare+ is seeking candidates for a Food Service Manager - Patient Services position at Gracie Square Hospital located in New ... York City. The Food Service Manager will support the Patient Services Operation...responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Patient Accounts Manager (Billing Project Management) Patient Financial Services- Corporate- Full-Time Days** The Patient Accounts ... + HS/GED. Bachelors degree preferred. + 5 years of experience in a Patient Accounts with 2-3...trains new employees. Ensures staff is instructed in proper customer service techniques. + Monitors the effectiveness and service… more
- Novo Nordisk (Plainsboro, NJ)
- …brand management/marketing and/or sales/operations/market access experience required + Experience with patient support programs, customer facing ... Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …the activities, tasks, responsibilities, and performance of the Patient Support staff. Qualifications Required Education:Bachelor's DegreeRequired Experience ... of a specific area (eg, supervising administrative services/processes and/or staff).Preferred Experience : Experience in a high volume patient ambulatory… more
- Adecco US, Inc. (Newark, NJ)
- A Patient Transport Customer Service Technician role in Newark, NJ is now available through Adecco Healthcare and Life Science. In this role, you will transport ... time. Provides proper notification on all unsafe equipment to System Dispatcher and Manager and checks before transporting patient 100% of the time. Completes… more
- Mount Sinai Health System (New York, NY)
- … experience . **Other strongly preferred:** + Experience in customer support, account coordination, or patient /provider engagement in healthcare settings, ... **Job Description** **IT Project Manager I ( Customer Success Manager...teams (product, operations, marketing) to improve service delivery and customer experience . + Familiarity with EHR platforms… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... Street, New York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager ** to join our high-performing team leading the way in… more
- Omnicell (New York, NY)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Grifols Shared Services North America, Inc (Manhattan, NY)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Penn Medicine (Monroe, NJ)
- …the patient populations served. + Identifies opportunities to improve the patient experience , including areas identified in patient satisfaction surveys. ... assists the outpatient sites/departments in the maintaining a strong patient / customer focus, support the delivery of highest...and revenue cycle. + Communicates with local site regarding patient flow, keeps manager aware of potential… more
- Penn Medicine (Plainsboro, NJ)
- …Department **Summary** : + Under the direction of and in collaboration with the Manager of Patient Access Services (PAS) Emergency Department (ED) and Inpatient ... staff fielding issues to the proper supervisor and escalating Manager as needed + Assists in orienting new employees...at all time + Performs all duties of a Patient Access Associate - Admissions experience preferred… more
- Hackensack Meridian Health (Old Bridge, NJ)
- …Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times. Education, Knowledge, Skills and Abilities ... needs. + Good written and verbal communication skills. + Customer Service Oriented. + Basic medical terminology knowledge. +... experience . + Minimum of 1+ years of experience in a hospital setting. + Patient … more
- Project Renewal, Inc. (New York, NY)
- …Monday - Friday 9am - 5pm Program Overview: Reporting to the Mobile Operations Manager , the Mobile Health Patient Services Associate is responsible for working ... Title: Patient Services Associate Program : Mobile Health -...+ In collaboration with Clinical Director and Mobile Operations Manager , follow established workflows centered on clinical, safety &… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, ... authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative, possesses a commitment to excellence in the… more
- IQVIA (New York, NY)
- …of this team also drive strategy projects related to new commercial models, customer experience , omnichannel and digital marketing as well as digital health. ... problem solver, an excellent communicator, demonstrated BD generator and client relationship manager . Secondarily, this individual will have experience in and or… more
- Mount Sinai Health System (New York, NY)
- …Up)Corporate 150 East 42nd Street, Full-Time -Days Under the supervision of the Patient Financial Supervisor/ Manager , performs a variety of patient ... charge posting, account resolution, follow-up collections (Third party and patient ), correspondence/mail distribution/, vender account reconciliations and customer… more
- Mount Sinai Health System (New York, NY)
- …preferred. Medical Terminology Certificate highly desirable. + 4+ years of healthcare/ customer service or relevant experience . **Responsibilities** + Works ... **Job Description** The Patient Services Coordinator II plays a crucial role...Contact insurance carriers for patients' pre-certification; consults with Department/Practice Manager with respect to patients' needs or addressing escalated… more