- Capgemini (Warren, NJ)
- **Job Title:** Service Management Lead **Location** : Warren, NJ (onsite) **Travel** : 25% **Job description:** A Senior Service Management ... Management Consultant focuses on all of the ITIL service management lifecycle stages...Undertakes both internal and client facing consultancy work including Information Technology (IT) service and… more
- WSP USA (New York, NY)
- … Management Delivery Support Lead will report to the Horizon Release Management Lead to help shape and support Horizon Release Management , ensuring ... and improving efficiency. + Work closely with the Release Management Lead to create methodologies to ensure...Controls - 52-109. **About You** + Bachelor's degree in information technology , Computer Science, or a related… more
- American Express (New York, NY)
- …Support organization of a fortune 500 company. + Excellent understanding of IT service management (ITSM) frameworks and best practices. + Extensive experience in ... **Description** You Lead the Way. We've Got Your Back. With...invest in your professional development. Find your place in technology on #TeamAmex. The Chief Technology Officer… more
- Mizuho Corporate Bank (New York, NY)
- … technologies, including cloud computing, DevOps, software-defined networking, and Infrastructure -as-a- Service (IaaS). + Strong project management ... manage multiple support teams, ensuring high performance and effective collaboration. + IT Infrastructure Management : Oversee the IT infrastructure for AI,… more
- ABM Industries (New York, NY)
- …(KPIs) and metrics to measure execution, service effectiveness and drive improvements. ** ITIL Framework & Service Management ** + Oversee the adoption, ... **Qualifications - Education & Experience:** + Bachelor's degree in Information Technology , Computer Science, or a ...+ Deep understanding and experience with operationalizing ITSM frameworks, ITIL processes, and service management … more
- Ricoh Americas Corporation (New York, NY)
- …customer IT departments, understand network architecture, and effectively leverage Ricoh MDS technology . Experience in program and project management is also ... program office comprising several concurrent projects. **Key Responsibilities** + Lead operational service delivery for assigned global... experience + At least 1 year of project management experience + Certifications: + AWS, ITIL … more
- Mizuho Corporate Bank (New York, NY)
- …our IT services. Key Responsibilities: + Lead and manage the IT Service Management Operations team, providing guidance, mentorship, and support. + Oversee ... implementation and optimization of ServiceNow modules to improve service management capabilities. Qualifications: + Bachelor's degree in information … more
- MTA (New York, NY)
- … (C) SALARY RANGE: $156,476 - $184,692 HAY POINTS: 775 DEPT/DIV: Information Technology / Cybersecurity SUPERVISOR: Cybersecurity Officer- Manager LOCATION: ... exposure and risk impacts to the business. Responsibilities: + Assessing the information security posture of third parties ( service providers, business partners,… more
- Bloomberg (New York, NY)
- …our customers. Once installed, we support our existing connectivity through active management of Service Providers when challenges arise. This includes leading ... life cycle of the Telecommunications Implementation process including, pricing, design, order management , testing and service improvement. You will also be the… more
- Citigroup (New York, NY)
- … ideas to fruition and support an excellent client experience. + Engage Product/ Technology Owners to establish business service level objectives, Service ... sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners… more
- RWJBarnabas Health (Oceanport, NJ)
- …technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies + Integration development and maintenance ... ServiceNow Application Developer IVReq #:0000187909 Category: Information Systems and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services… more
- Nutanix (New York, NY)
- …among customer organizations through deep technical understanding and proactive relationship management . + Provide actionable insights on technology usage, ... + Collect and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for… more
- Kyndryl (New York, NY)
- …with frameworks such as TOGAF, ITIL , or similar Enterprise Architecture & Service Management models. + Strong understanding of Modern Device Management ... **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …resolve system/solution issues. Strong knowledge of business information technology best practices Strong project management skills Strong communication ... needs of the IEEE Signal Processing Society. Key Responsibilities Technology Service Strategy - Support the business...in or managing projects in an environment with quality management systems eg Scrum, ITIL , Six Sigma/Lean… more
- City of New York (New York, NY)
- … Service Management for Customer Satisfaction: Implement and maintain robust IT service management frameworks (eg, ITIL ) to optimize service ... security administration, service desk, computer operations, telecommunications, and document management . The Deputy Chief Information Officer (DCIO) for IT… more
- American Express (New York, NY)
- …of project management , IT operations or service level management experience, preferably in multiple technology disciplines (ie, mainframe, midrange, ... technologies and components like servers/storage/databases * Strong understanding of IT Service Management Processes (Incident, Problem, Change, Performance &… more
- JPMorgan Chase (Jersey City, NJ)
- …changes. + Lead and drive meetings with business, technical, and management staff. Support and contribute to team knowledge sharing and development. + Prepare ... Domain Knowledge in Financial Services + Experience with ticketing and triage/defect management highly preferred. + ITIL Certification **Candidates must be able… more
- Amazon (New York, NY)
- …systems (SAN, NAS), content delivery networks, databases, security solutions, and infrastructure management tools. Knowledge of media workflows, file formats, ... GCP), virtualization platforms, software development methodologies (Agile, DevOps), and operational management practices and frameworks ( ITIL , COBIT) within the… more
- News Corp (New York, NY)
- …the Definitive Media Library to ensure accurate software asset management and license reporting. + Identify operational-level service improvement ... **Job Description :** The Asset Management Team Lead is responsible for...Identify and propose improvements for toolsets, such as the Service Management Tool and SAM Tool, to… more
- Deloitte (New York, NY)
- …and organizational policies. + Collaborate with cross-functional teams, including development, infrastructure , and business teams, to ensure seamless service ... Deliver complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations pursuits and...(PMP) + Six Sigma (Green or Black Belt) + ITIL Certification + Other: Vendor certification for management… more