- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- Provides support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems ... job schedules. **Duties and Responsibilities:** + Operator will provide support services for the Production, Scheduling and Controls Team, currently being supported… more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …+ Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and ... contact with users and supervisor/manager regarding status of open or pending service calls. + Assesses and develops long-term strategic goals for production… more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …new technology and resolve technical problems individually and as a senior project participant . + Ability to communicate effectively, both orally and in writing and ... into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud infrastructure, digital workspace,… more