- City of New York (New York, NY)
- …is recruiting for one (1) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- BUNZL (Bethpage, NY)
- **Description** As a Customer Service Representative , you are a key level of support for our valued retail store customers. A large portion of your day will be ... via the AS400 system. In addition to order support, you will investigate customer problems and/or complaints to successful resolution . To be most successful… more
- Truist (Garden City, NY)
- …quality, occupancy, attendance, promptness and identifying client needs. Assist in the resolution of client complaints. 2. Ensure the security of client information ... efficiencies. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking an Information Representative to work in our Bronx location. This person will interact with… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate...customers accurately within the Bureau or Agency to expedite resolution . Candidates will also be responsible for entering clear… more
- Northwell Health (Melville, NY)
- …8.Assesses the callers need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. 9.Provides first call resolution ... * High School Education or equivalent, required. * 1-3 years of customer service experience. *Additional Salary Detail The salary range and/or hourly rate… more
- Northwell Health (Lake Success, NY)
- **Req Number** 158113 Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core ... professionalism on the telephone while adhering to the guidelines of first call resolution . + Provides verbal, printed, and faxed results requested by clients via… more
- Northwell Health (Melville, NY)
- …information, and resolves straightforward inquiries. 9. Provides first call resolution for low complexity issues and directs patients/caregivers to appropriate ... + High School Education or Equivalent, required. + 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... of the State of New York Title Senior Field Representative - NYC - 5 Boroughs and Long Island...contracts, management approach, delivery method, level of service, phasing, customer orientation, staffing, labor, location and site access, design… more
- Tiffany & Co. (Queens, NY)
- The Client Care Representative (CR) must be able to professionally and knowledgeably resolve all Client issues in a timely and skilled manner, while maintaining the ... technical information is accurate and all aspects of the customer 's request are met. The CR will perform administrative...thorough and detailed salesforce case outlining an issue and resolution when necessary. + Liaison with all departments of… more
- Centene Corporation (Queens, NY)
- …on workplace flexibility. Job Description **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to...currently serving in a NYC agency as a permanent Customer Information Representative or who are currently… more
- World Insurance Associates, LLC. (Syosset, NY)
- …services, and human capital management solutions. Position Overview Our Client Service Representative provides general account support and customer service to an ... customer interactions as well as carrier relationships for day-to-day customer issue resolution + Keep management informed of customer or carrier issues… more
- IBM (New York, NY)
- …AP systems, PO/contract processes and pay terms. They take ownership of key customer issues and coordinate resolution by using their strong internal ... **Introduction** The Client Relationship Representative (CRR) is responsible for enhancing client satisfaction and driving AR cash collections. The CRR assumes a… more
- Extra Space Storage (Long Island City, NY)
- The **Senior Sales Representative ** oversees the daily sales activities pertaining to building contracts, meeting with clients, writing sales reports, and marketing ... well as modifications to existing contracts. The Senior Sales Representative will also be responsible for procuring new sales...of contact for client inquiries and work towards client resolution in cases of escalated issues. + Must be… more
- Travelers Insurance Company (Melville, NY)
- …or Arbitration claims from the first notice of suit/arbitration to resolution /settlement and payment process. Provides quality claim handling throughout the ... cycle (attorney/provider contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external… more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Generac Power Systems (New York, NY)
- …of Generac Power Systems, is seeking a Service Sales & Rentals Representative . This position will be responsible for increasing the rentals, aftermarket parts ... decision making community in your served market verticals and geographies. + Resolve customer 's problems with product and/or services + Follow up on customer … more