- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...of Customer insights for Experiences across the Digital enterprise. The Manager , Digital … more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the ... procedures by working closely with members of the entire Digital organization and IT. The Senior Manager ... Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager ** to join our high-performing...value of our products. Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital… more
- Nestle (New York, NY)
- …opportunities for your development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager ( Customer Contact/Call Center) will ... or prior Customer Contact or Call Center experience .** **Responsibilities:** _Core Digital Engagement Innovation, Business...required. * 5+ years of experience managing Digital Engagement Innovation within a Customer Contact/Call… more
- Mount Sinai Health System (New York, NY)
- …while maintaining high customer service. Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital **Responsibilities** + Support the ... Project Manager I ( Customer Success Manager I) - Digital and Technology Partners...teams (product, operations, marketing) to improve service delivery and customer experience . + Familiarity with EHR platforms… more
- Port Authority of New York and New Jersey (New York, NY)
- …initiatives align with the strategic vision of the WTC Department and the Customer Experience (CX) Program. Portfolio showcasing past social media campaigns, ... **Description** About the role: The Social Media and Digital Strategy Manager plays a pivotal...with the expertise to strategize, execute, and oversee innovative digital campaigns that amplify brand visibility, enhance customer… more
- American Express (New York, NY)
- …Skills: + Digital marketing experience , mobile or web applications, or experience building digital experiences and customer journeys with creative or ... the most effective technology led solutions to improve our customer 's digital experiences. Customer Growth...the necessary teams to shape a rich and engaging customer experience + Be a passionate advocate… more
- JPMorgan Chase (New York, NY)
- …digital product & design, financial product & enablement, data & analytics, customer experience and marketing. **Job Responsibilities** + Develops a product ... high-quality products that resonate with clients. As a Product Manager in the Starter Customer Segment (serving...lead efforts to reimagine banking for Starters through our digital product experience . You will be responsible… more
- Wells Fargo (New York, NY)
- …Lending & Markets Digital Banking Team to help transform Wells Fargo's Digital Experience in the Corporate Investment Banking Capital Markets arena. This ... **About this role:** Wells Fargo is seeking an experienced Digital Product Manager to fill the role...Interact with internal and external clients to design a digital experience delivered bespoke for each user.… more
- Zurich NA (New York, NY)
- …Knowledge of Adobe Experience Cloud marketing tools is an advantage (Adobe Experience Manager , Adobe Target, Adobe Analytics) + Prior working knowledge of ... Project Manager - Digital 122536 Zurich Cover...delivers significant conversion growth through advanced analytics and optimized customer experiences across traditional and emerging digital … more
- Port Authority of New York and New Jersey (New York, NY)
- …practices. The Department is seeking a dynamic and results driven Senior Program Manager of Process Improvements and Digital Delivery to support Engineering in ... fostering a culture of continuous improvement. The Senior Program Manager will be a strategic thinker as well as...AMaster'sdegree is preferred. + Minimum of 10 years of experience in process improvement, digital transformation, or… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... required or ability to obtain within 90 days + Experience with compliance for digital platforms, technology...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- American Express (New York, NY)
- … experiences. We're looking for an experienced and dynamic digital Product Manager /Owner to join the Membership Experience team. The Product Manager ... communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your...digital products - Amex Mobile App, americanexpress.com and Customer Personalization. As a team we are focused on… more
- JPMorgan Chase (New York, NY)
- …with Product teams to develop creative risk management solutions that enhance customer experience and ensure effective, sustainable controls. + Advise and ... As a Digital Risk and Control Manager -...12+ years of risk & controls management or relatable experience , supporting the development of financial & digital… more
- Warner Bros. Discovery (New York, NY)
- …throughout the year . Qualifications & Experience + 5 + years of experience in digital marketing, growth marketing, or product marketing, preferably in a B2C ... CNN. The world's most essential and engaging source of digital news. We are in the midst of rapid...A/B testing and cohort analysis. + Data-driven approach with experience in customer journey analysis, attribution modeling,… more
- Robert Half Finance & Accounting (Stamford, CT)
- Description The Digital Transformation Change Manager is responsible for ensuring the successful adoption of new ways of working as the company transitions to ... in navigating complex organizational dynamics and managing resistance to change * Experience working in or alongside digital , IT, or transformation teams… more
- Fedcap (New York, NY)
- What You'll Do We are looking for an experienced and results-driven Digital Print and Mail Manager to lead our team, oversee daily operations, and drive revenue ... ideal candidate if you have a strong background in digital printing and mailing services, exceptional leadership skills, and...print and mail projects, ensuring accuracy and compliance with customer specifications. + Customer Service - Address… more
- JPMorgan Chase (Brooklyn, NY)
- …+ Demonstrated experience in one of the following roles + Personalizing a customer or end-user-facing digital experience + Launching features on ... As a Digital Product Manager , Vice President in Employee Experience ...are responsible for acting as the voice of the customer and developing profitable products that provide customer… more
- American Express (New York, NY)
- …make an impact in this role?** In this role, you will serve as a Manager , Digital Product Management for Virtual Card (VC) Capabilities, creating and bringing to ... domestic travel **Minimum Qualifications:** + 5 years of relevant experience as a product owner/ manager or project...customer first approach and defining process flows + Experience working in a dynamic environment with consistent record… more
- Robert Half Finance & Accounting (Stamford, CT)
- Description The Digital Transformation Process Manager is responsible for overseeing how business processes are designed, documented, implemented, and improved ... across core digital tools and systems. This role exists to ensure...procedural documentation, and embedding the right controls, the Process Manager plays a critical role in ensuring that changes… more