- City of New York (New York, NY)
- …DOE information or about transitional child care. The Client Experience Unit Telephone Agent , with latitude to independent judgment and decision-making, has ... the following responsibilities: - Report to Supervisor of the Client Experience Unit. - Receive calls from the hotline - Make calls to provider/parent etc. to resolve issues - Respond to parent/provider calls coming through the Client Experience Unit, as… more
- City of New York (New York, NY)
- …a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone inquiries from the general public ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- City of New York (New York, NY)
- …pamphlets, and information. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: The Call Agent will communicate effectively on the telephone and through live chat to ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...as assigned. PREFERRED SKILLS: Strong customer service orientation Courteous telephone manner Excellent oral and written communication skills Basic… more
- City of New York (New York, NY)
- …BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are...with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on… more
- New York State Civil Service (West Brentwood, NY)
- …HELP Yes Agency Mental Health, Office of Title Resources & Reimbursement Agent 1/Trainee 1, - (NY HELPS), Central Office; Occupational Category Financial, ... (OMH) is recruiting to fill a Resources & Reimbursement Agent 1, position in the State Operations Finance Group,...background check to verify your identity. Name Ciara Palmo Telephone Fax ### Email Address ###@OMH.NY.GOV Address Street NYS… more
- City of New York (New York, NY)
- …BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides information on HRA's programs to the general ... public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are able to provide case specific… more
- Compass Group, North America (New York, NY)
- Flik Hospitality Group + We are hiring immediately for full time **GUEST SERVICES AGENT ** positions. + **Location** : Fried Frank Catering - One New York Plaza, New ... appropriate team members for decisions and actions. + Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves… more
- City of New York (New York, NY)
- …and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and through ... live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfillment and other/General Information queues. In addition, provide customer service by… more
- Marriott (New York, NY)
- …Answer, record, and process all guest requests, questions, or concerns via telephone , email, chat, and mobile communication devices. Operate telephone ... switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department… more
- American Express (New York, NY)
- …prolonged walking, standing, sitting, and/or stooping. + Communicate via radio, telephone or orally with local Global Security Management to report ... incidents/emergencies/potential safety situations. + Be alert for potential security, property or safety concerns and initiate appropriate actions including notification to Global Security management and/or local law enforcement. + Must be physically able to… more
- Marriott (New York, NY)
- …room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and ... credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for… more
- Research Foundation CUNY (New York, NY)
- …IT, building and grounds, security and facilities Specific Tasks: + Answer the telephone and route messages to appropriate staff + Assist with the application ... uploading materials and following up with candidates directly via telephone or email for missing materials + Assist with...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- City of New York (New York, NY)
- …throughout the agency, as well as serve as a service desk support agent onboarding and offboarding users. TELECOMMUNICATIONS ASSOCIATE ( - 20247 Qualifications 1. A ... or supplemented by 24 semester credits in voice telecommunications ( telephone , radio, microwave, fiber optic and cellular service) telecommunications technology,… more
- City of New York (New York, NY)
- …for PHI from submitted forms, via face to-face contact, or via telephone to ensure compliance with State fair hearings decisions. Determines PHI eligibility ... - Provide information regarding PHI eligibility to current and potential clients via telephone and in person. - Transmit the required Withdrawal of NYS OTDA Fair… more
- New York State Civil Service (New York, NY)
- …have adequate resources to perform their duties (ie, a PC/laptop/tablet, and telephone access, etc.).* Assist with space management within the office, making sure ... Manager 2, Property Manager 1, Property Manager 2, or Purchasing Agent .ORNon-Competitive Promotion (NCP):If there are no more than three qualified candidates… more
- Compass Group, North America (New York, NY)
- …meaningful career. **Job Summary** Schedule Monday-Friday, 12PM-9PM The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional ... phone calls, and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one's voice and enhancing… more
- New York State Civil Service (New York, NY)
- …System, eMedNY, and other relevant systems.* Identifies governmental entity or agent taking adverse action against clients and ensures all relevant parties ... or a background check to verify your identity. Name Recruitment Unit Telephone Fax ### Email Address ###@otda.ny.gov Address Street 40 North Pearl Street,… more
- PVH Corp. (New York, NY)
- …transportation, arranging lodging and meeting accommodations + Monitoring email and telephone . + Scheduling virtual and in-person meetings, arranging meeting space ... the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current… more
- City of New York (New York, NY)
- …Listing of Eligibility Requirement Tracking System (ALERTS), collateral mailed inquiries, telephone contacts and other means for referral to the Supplemental ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- City of New York (New York, NY)
- …as EIS Case Reviewers who will: - Respond to inbound and outbound telephone calls received from clients and/or authorized representatives with inquiries related to ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more