- Home Depot (Richmond, VA)
- …required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) ... execution of store standards across the entire store, including customer service , department readiness, and operational process....running smoothly. At times, CXMs may be the only Manager available and will be expected to make business… more
- iCIMS (Richmond, VA)
- …-driven improvements. + Partner with Community and Training teams to deliver targeted Customer Education and promote self- service resources. + Serve as the ... **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring...integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, optimizes configuration,… more
- American Pest (Richmond, VA)
- …all geared towards accomplishing call center goals and objectives. As a Customer Service Manager , you'll also conduct initial and ongoing training ... " Service Leader" to take the role of Customer Service Manager out of...you'll have a least 2 years of experience in call center leadership at the supervisor or manager… more
- EquipmentShare (Richmond, VA)
- …hours and may be on call during the weekend) Primary Responsibilities As a Service Manager , you'll use our tech to create, assign, and monitor work orders, ... the Future with Us - EquipmentShare is Hiring a Service Manager At EquipmentShare, we're not just...and/or a background in the construction industry. + Superior customer service , teamwork and verbal/written communication skills… more
- GovCIO (Richmond, VA)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations...Ensure that security incidents are handled in compliance with customer requirements. + Work with PMO resource manager… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Clean Harbors (Richmond, VA)
- …recycling services. Our distinction is our strong focus on quality, safety, and customer service . Throughout our history, HEPACO, a Clean Harbors company, ... **Rail Services Manager - Richmond, VA or Baltimore, MD** Emergency Response,...and 6500 qualified drivers. The Company serves a diverse customer base, including a majority of Fortune 500 companies.… more
- National Power, LLC (Richmond, VA)
- Summary We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and ... all technical staff + Foster a culture of safety, technical excellence, and customer -first service delivery + Manage succession planning and career development… more
- Otis Elevator Company (Richmond, VA)
- …taller, faster, smarter world. Otis Elevator Company is searching for a highly motivated Sr Manager , Service Sales - NE Atlantic to lead a high performing team ... We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Sunrise Senior Living (Richmond, VA)
- …is to be a part of.** **Job ID** 2026-237253 **JOB OVERVIEW** The Care Manager /"Designated Care Manager " is responsible for providing the highest degree of ... families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined… more
- Fresenius Medical Center (Richmond, VA)
- …FMCNA-affiliated Acute Programs _._ Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... clinic patient census/treatment volume and improves commercial mix by providing superior customer service and admission support to referral sources and patients.… more
- City National Bank (Richmond, VA)
- …prepare travel & expense reports, and file & calendar maintenance * Provides customer service to clients by providing information, responding to inquiries, ... *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER * WHAT IS THE OPPORTUNITY? CNB currently has...developing a business plan and delivering against a client service model * Be on call if… more
- Bank of America (Richmond, VA)
- …analytics, and creating reports and completing exception processing. **Responsibilities:** + Inbound Call Center Customer Service Rep receiving calls ... Operations Analyst - Global Payment Operations Wires Customer Service Richmond, Virginia **To proceed...operational processes **Required Qualifications:** + Minimum of 1 year call center experience + Must be able to Multitask… more
- Bon Secours Mercy Health (Richmond, VA)
- …healthcare administration (preferred) **Work Experience** 2 years experience in sales, customer service , education, or marketing (required) **Training** Formal ... In collaboration with Market President, the Physician and Provider Relationship Manager (PPRM) is responsible for incremental improvement of in-network utilization… more
- Wawa, Inc. (Richmond, VA)
- …as in a team environment + Excellent oral and written communication skills + Excellent customer service skills + Ability to work with little or no supervision + ... **Position Summary** : The Regional Catering Sales & Accounts Manager is responsible for growing sales, managing customer...Bachelor's Degree preferred + 5-10 years in a catering customer service , account management, or sales role… more
- CARMAX (West Point, VA)
- …Virginia, 23181 CarMax, the way your career should be! **Job Title** **Operations Manager in Training** **Position Overview** The Operations Manager (OM) is ... responsible for all aspects of the Service Operations Department at one or more assigned locations....at one or more assigned locations. As a senior manager , the OM collaborates with Sales, Business Office, and… more
- Oracle (Richmond, VA)
- **Job Description** We are seeking a Technical Program Manager to lead integrated change governance and incident response for GPS technologies and operations. You ... (GPS) team protects our people, facilities, data centers, and our customer operations worldwide. We design and operate resilient, scalable, and privacy-aware… more
- Robert Half-Robert Half Corporate (Richmond, VA)
- …professionals currently on assignment to ensure both receive exceptional customer service . In addition, the client solutions manager will resolve any ... **JOB REQUISITION** Client Solutions Manager (Technology) Richmond **LOCATION** VA RICHMOND **JOB DESCRIPTION**...quickly and efficiently to maintain the highest level of customer satisfaction. + Meet and exceed weekly business development… more
- Ford Motor Company (Richmond, VA)
- …and customer loyalty. This includes training, merchandising support, and customer service programs. + **Process Improvement:** Help guide dealerships in ... this position ** As a **Sales & Ownership Zone Manager ** , you will work directly with our Dealer...closely with various internal Ford departments (Sales, Marketing, Ford Customer Service , Finance, Ford Credit, etc.) to… more
- Abbott (Richmond, VA)
- …management of diseases and other conditions. The position of Regional Business Manager serves our Toxicology business unit principally located in our Kansas City, ... Network through new contract agreements with clinic partners. The Regional Business Manager will also be responsible for territory sales, productivity and growth of… more
