- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled ... position supports the Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- Amazon (Arlington, VA)
- …of intake for corporate security issues worldwide. The BAC is looking for a talented program manager to support our rapidly growing GSOC program . A ... A day in the life As the Incident Response Program Manager , you will own service delivery...a high-volume, high-intensity environment such as a security operations center , call center , or crisis… more
- CoreSite (Reston, VA)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As...Center Operations is responsible for implementing the Data Center Operations Program at his or her… more
- Hilton (Mclean, VA)
- …toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton ... human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center ...automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... bright, and driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right people at the… more
- Eliassen Group (Washington, DC)
- **Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent **Category:** Program /Project Management ... would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + Project… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...and supervisory competence preceding employment with the Military OneSource Program . **Other Job Specific Skills** + Must be a… more
- PNC (Reston, VA)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Bank organization, you will be based ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Nike (Fairfax, VA)
- **Nike Job Description Retail Department Manager ** **Location & Store Type:** Nike Factory Store - Fairfax **Address:** Fairfax, VA **Hours:** 38-40 hours per week, ... That's why when you join us as a Department Manager , we refer to you as a Coach. **Join...of continuous employment + 401(k) Plan, CERA, Employee Assistance Program , Mental and Emotional Health, Financial Coaching and Education,… more
- Fresenius Medical Center (Hyattsville, MD)
- …values and customer service philosophy. Adheres to the FMCNA Compliance Program , including following all regulatory and FMS policy requirements. Ensure provision ... requirements and programs. Adheres to all requirements of the FMCNA Compliance Program , and FMS patient care and administrative policies as the clinical leader,… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... . **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- Georgetown Univerisity (Washington, DC)
- … Manager and performs other duties as assigned by the LCCC Research Program Manager , ADAP, or LCCC Director. Minimum Requirements and Qualifications + ... program , as well as membership metrics per program and center wide. + Develop new...###@georgetown.edu. Need some assistance with the application process? Please call ###. For more information about the suite of… more
- Amazon (Herndon, VA)
- …and overseeing Amazon's National Industrial Security Program (NISP). As a Security Program Manager supporting the AWS NISP, you will join a team of ... of government security programs, processes, and requirements. As a Security Program Manager , responsible for directing industrial security-related activities,… more
- Compass Group, North America (Washington, DC)
- Crothall Healthcare Salary: $85,000.00 to $100,000.00 Facilities Program Manager - MedStar MGUH - Washington, DC Crothall Healthcare is a Compass One Company ... and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary TJob Summary:The Program Manager will be responsible for supporting the Facilities Management… more